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NHS 111 First Sitrep Directions 2020

Directions given by NHS England requiring NHS Digital to establish and operate information systems to collect and analyse information from all NHS 111 providers in England. 

Purpose

The purpose of these Directions (purpose) is to collect and analyse information from all NHS 111 providers in England, which will support the implementation of the NHS Long Term Plan by bringing consistency to information held by the NHS 111 service providers, with a view to encourage patients to call NHS 111 for triage before attending A&E services. This collection aims to monitor the impact of the new service by looking at changes to flows of patients through the wider Urgent and Emergency Care (UEC) system and whether using 111 as the default triage mechanism for UEC patients results in more efficient use of NHS resource. 


Learn more about this Direction

Last edited: 17 May 2021 6:55 am