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Secure Electronic File Transfer (SEFT) user's quick help guide

We have produced a quick help guide for SEFT users. SEFT allows an NHS Digital business team to transfer data to and from any external organisation electronically and securely. Published 9th April 2018.

If you have any problems with your transfers please send an email to Seft.team@nhs.net. 

Please include your username, screen shots of any errors and some information about the problem.

Before you begin

The SEFT system’s function is to transfer files securely into and out of NHS Digital. This guide enables customers and data providers to get up and running quickly with little or no technical expertise.

If you are using Internet Explorer 10 or 11 you will need to add https://www.seftprod.hscic.gov.uk to your browser's ‘Compatibility Settings’.

Disable caching in your browser. In Internet Explorer do the following:

  1. Open your browser
  2. Click on menu item Tools, then Internet options
  3. On the General tab under the section named, ‘Browsing history’, click on the Settings button.
  4. The window named, ‘Temporary Internet Files’, will open.
  5. Under the ‘Temporary Internet Files’ look for ‘Check for newer versions of stored pages’ and set the option ‘Every time I visit the webpage’.
  6. Click the OK button.
  7. Click the OK button on the last window.

Logging on to SEFT

NHS Digital will issue you a user name and password (these will be sent to you separately). On receipt please access the following web address:

https://www.seftprod.hscic.gov.uk

You will be greeted with the following. Please enter the user name and password you have been allocated.

Screenshot of the Secure Electronic File Transfer system log-in page.

You will then be asked to create your own password.

SEFT system password change screen

Enter the password provided and then enter your new password. Once you have done this click on ‘Change password’. You will then see the screen below. Click on ‘Home’.

SEFT system password change success message

When you have successfully logged on you will see the screen below.

SEFT transfers screen

If you have used your usual username and password but cannot log in, please contact seft.team@nhs.net to ensure the system is live and your account is active.

You can also ensure your environment settings are suitable for SEFT. We recommend that:

  • you use Internet Explorer 10 or above, or Firefox
  • if you're using Internet Explorer 10 or above it is run in Compatibility mode
  • your organisation's firewall should allow access to Port 443 for IP address 194.189.27.150

File transfers

Once you have logged in you will see the file transfers that have been made available to you.

SEFT file transfers available to you

If you cannot see the transfers you expect to see contact seft.team@nhs.net to ensure you've been given access to them. If you find the transfer doesn't run correctly, or you receive a 'Session Expired' message, you should ensure your environment settings are suitable for SEFT. We recommend that:

  • if you're using Internet Explorer 10 or above it is run in Compatibility mode
  • your organisation's firewall should allow access to Port 443 for IP address 194.189.27.150

Download

Click on the transfer that you wish to initiate - for example, ‘SEFT TEST’

SEFT initiate transfer

You will then see a further list of subfolders or the files available to you.

SEFT subfolders or files available to you

Click on the file that you wish to download and you will be given the option to ‘Open’ the file or to ‘Save’ the file. You can select multiple files by clicking on more than one file, you will have to select ‘Save As…’ for each individual file.

SEFT open or save file

If you click on ‘Save As..’ you will be able to browse your local drives to where you wish to save the file.

If you have a large number of files to download you can switch to ‘Java Mode’. This will allow you select multiple files at once.

If you can see the transfers you expect but no files are available, please contact the Business Team at seft.team@nhs.net to check that the files have been placed in the expected folder.

Upload

Click on the transfer that you wish to initiate e.g. ‘NewTibcoTestTranfer1’

SEFT, select transfer

You will then see the following screen.

SEFT, click to upload files

To locate the files that you wish to Upload click on either the upload icon or where it says ‘click here to upload’. You will then see:

SEFT file upload - add files

Click on ‘AddFiles…’ and you will be presented with a window showing your local drive. Select your file and click ‘Open’. You will then see:

SEFT file upload - upload all

Click on ‘Upload All’.

When your file(s) has uploaded a green tick will appear against it.

SEFT file upload - green tick

Click on 'Close'.

Switch to Java Mode

To switch to Java Mode click on your user name in the top right hand corner of the page:

Name in top right corner

And select 'Switch to Java Mode'.

SEFT - Switch to Java Mode

You will now see the following screen:

SEFT - upload / download

Download

To download files click on ‘Download’.

SEFT download

You will see a screen similar to the following:

SEFT file selector

In the left hand pane you will see folders on your local drive and in the right hand screen files that are available for you to download.

Select the files that you wish to download by putting a tick in the box next to the appropriate file. 

SEFT file selector, tick box

Select where on your local drive that you want the files to download to by putting a tick in the box next to the appropriate folder in the left hand pane.

SEFT download location

Then click on 'OK'.

SEFT - OK

You will then see a screen similar to this:

SEFT file select

Click on Download.

SEFT download button

You will then see the following, telling you that your transfer is complete.

SEFT transfer status

Then click 'Close'.

SEFT close button

This will take you back to the following screen:

SEFT file selector

Now click 'Cancel'

SEFFT cancel button

This will take you back to the following screen:

SEFT upload / download buttons

History

You can check to see whether your file has been successfully uploaded by clicking on the History tab.

SEFT - select history tab

You will then see a list of the files you have transferred.

List of files you have transferred

Log off

To log out of the collection tool click on your user name in the top right hand corner of the page and click on ‘Logout’.

SEFT - click log out

Last edited: 17 August 2018 1:45 pm