The TOM is currently presented in a form of a workbook, split into logical sections. Guidance on completing the TOM is included in the TOM and further support is available from NHS Digital. We have provided two development scenarios which describe how the TOM is completed.
The TOM is typically completed in three phases although in reality some of these can be done concurrently:
Phase 1a: Usage and Settings information provided to NHS Digital for approval. The approval is inserted in the TOM by the Demographics Team and the TOM is returned to the Supplier.
Phase 1b: Technical Conformance information provided to NHS Digital for approval. The Supplier updates (with the End User where appropriate) and completes the self-certifying statements around IG and security, Clinical Safety (if required) and the SMS Client requirements. This is submitted along with the Supplier Certified Requirements document which provides additional, ITK specific self-certifying statements. Both the statements of self-certification (in the TOM and spreadsheet) and positive test evidence are needed for the ITK Conformance Certificate.
Phase 2: End User Approval. Once the ITK Conformance Certificate has been granted, the ITK Conformance team will insert the certificate number in the TOM and send the TOM and the certificate to the Supplier. They will also send an End User approval email to the Supplier; this email is for the End User to complete and indicate approval and acceptance of the Service, as developed by the Supplier, requiring a full assessment of the information in the TOM by the End User organisation. This also indicates the End User organisation’s readiness for deployment. The Supplier obtains this approval from the End User and submits the End User approval email and finalised TOM to the ITK Conformance team.
Once the NHS Digital approvals have been obtained, the End User confirms acceptance of the Service, as developed by the Supplier via email. The TOM then forms part of the legal agreement between NHS Digital and the Supplier and End User.