Software product support information

The expandable fields below describe the support status of the NHS England bespoke software applications used to access Spine services.

Please note the support status shown here is in the context of that product in isolation. To see if the product is compatible with NHS Digital smartcard enabled services, please consult the Warrantied Environment Specification.

Identity Agent

The Identity Agent is required when accessing Spine systems using a Smartcard.

Identity Agent	Current status
NHS Digital IA v2.4.5.0	Supported
NHS Digital IA v2.3.2.0	Supported
NHS Digital IA v2.3	Supported
NHS Digital IA v2.2.3.9	Supported
NHS Digital IA v2.2.3.7	Supported
NHS Digital IA v2.2	Supported
NHS Digital IA v2.1.2.16	Unsupported

Credential Management

NHS Credential Management software is required when using CIS1 or CIS2 Authentication.

NHS Credential Management	Current status
NHS Credential Management V1.3.1.0	Supported
NHS Credential Management V1.1.0.0	Supported (except for management of series 9 smartcards)

Previous versions named NHS Identity Hub which is now not supported and should be upgraded to the NHS Credential Management.

Operating systems

Operating system	Current status
Windows 10 64-bit	End of extended support on 14 October 2025
Windows Server 2016	End of extended support on 12 January 2027

Last edited: 6 October 2023 1:47 pm