Automated registrations

To set up automated registrations:

1. Select a supplier that offers this feature and is compatible with the Register with a GP surgery service
2. Create an agreement with the supplier
3. Work with the supplier to connect it to Register with a GP surgery service and your clinical system

You will need to pay the supplier to provide this service.

This method of automating registrations uses robotic processing automation (RPA).

When a patient submits a registration, we:

• email a PDF of the registration data to your practice
• send a JSON file of the registration data to your RPA provider via the NHS Message Exchange for Social Care and Health (MESH)

Your RPA supplier can use this JSON file to support automated registrations.

You will need to give the consent for the supplier to process this data.

The following suppliers are compatible with our service:

• GP Automate
• Healthtech 1
• JifJaff
• Royal Free London (NHS Foundation Trust)

You should consult with your RPA supplier and current clinical system supplier to confirm if this solution will work for you.

We’re working to develop direct integration between Register with a GP surgery and GP IT systems. When this is available, patient registrations will automatically be entered into local GP systems without the need for a third-party solution.

Find out about timings for this on our roadmap

The NHS is facilitating RPA solutions with assured suppliers to help GP practices take advantage of the time saving benefits this offers.

We provide easily ingestible data in a JSON format that is compatible for all RPA suppliers. Suppliers must create local agreements with practices to offer their solution.

Suppliers will need to set up a MESH mailbox to receive these.

Email our support team for assistance with your MESH Mailbox application and to learn more.