Upcoming plans for the delivery of the Register with a GP surgery service
Due to complexities, the delivery timelines for the GP IT integration which will enable patient registrations to be automatically entered into clinical systems have been pushed back. With this gap in delivery, we are looking at interim solutions which offer automation as a paid-for optional extra for practices that wish to use it.
We are facilitating RPA solutions to reduce admin burden on GP practices. We have carried out a thorough discovery phase, during which we have spoken with GP practices, RPA providers, RPA Centres of Excellence and investigated a few feasible options.
Currently, when a patient submits a registration, an email with a PDF attachment of their registration information is sent to their GP practice.
With consent from the practice, we are also able to share an additional JSON file containing the registration data with the practice or their RPA provider. The JSON data can be used by the RPA provider to support automated registrations.
The primary file transfer method receiving the JSON files is through the NHS Message Exchange for Social Care and Health (MESH). As a supplier you will need to set up your MESH mailbox to receive these.
Learn more about MESH
Email the ‘Register with a GP surgery’ service team for assistance with your MESH Mailbox application and to learn more: [email protected]