Encryption is an additional security tool which means users can communicate securely to any type of email account.
How to use encryption when sending from NHSmail
All you need to do is add the word [secure] in the subject line of a message - with the inclusion of the square brackets.
Before using the service:
- check local organisation policies and processes on sharing personal confidential data and sensitive information first which will take precedence over this guidance
- ensure you are familiar with the NHSmail Encryption guidance and process
You should only use the NHSmail encryption capability if approved to do so locally.
When a patient receives an encrypted email, they will need to register for the service if they haven't done so already.
Once registered they can then open the email in their internet browser. After logging in they will be able to view and reply to the email, confident that their information is safe and secure.
Patients will receive an email which looks like this: