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Creating a new NHS England: NHS England and NHS Digital merged on 1 February 2023. All references to NHS Digital now, or in the future, relate to NHS England. More about the merger.

Training and support for your role

User guides and support material for GP2GP users, plus clarity on roles and responsibilities in your GP practice.

Training and guidance

The GP clinical system suppliers EMIS (you will need to sign in or register) and Vision provide online GP2GP user guides and supporting materials for practice staff, or within system help (TPP).

Users should note that GP2GP relies upon a successful Personal Demographics Service trace at the point of registration. All supplier materials include guidance on this important part of the process.

GP2GP key roles and responsibilities

The GP2GP record transfer process has several stages. Each needs to be managed effectively by the GP practice, including to make sure that cover is in place for leave, sickness and staff changes. The following are typical responsibilities:

Reception/back office/admin

  • to obtain and check that new patient information is complete and correct
  • to register new patients on to the clinical system using a smartcard and to make sure that a Personal Demographics Service (PDS) match is completed
  • to regularly monitor and manage tasks, to check and log any errors in the GP2GP inbox/folders/workflow
  • prompt integration of the patient's electronic health record when it arrives by GP2GP


  • to process degrades and check the electronic health record received via GP2GP
  • to summarise the patients Lloyd George paper record, when received


  • to check allergies/adverse reactions
  • to deal with inbound medications

Users of all four clinical systems might find that GP2GP Key Activities provides a useful overview of key roles and workflows, to maximise the benefits of GP2GP.

Last edited: 16 March 2022 8:19 am