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Online services for patients at practices using TPP

Patients registered with a GP surgery can access a range of online health and prescription services.

Patient’s registered with a GP surgery can access some online health and prescriptions services, based on the main IT system used at their practice.

Online services could include:

  • contact your GP for advice and support
  • order repeat prescriptions
  • view your health record, including information about medicines, vaccinations and test results
  • see communications between your GP surgery and other services, such as hospitals
  • book, check or cancel appointments with a GP, nurse or other healthcare professional at your surgery

The table below shows all services patient’s may access, which have been registered and assured by NHS Digital to work directly with practices using the TPP system (if you have received a letter from your GP directing you to this webpage, your surgery uses the TPP system).

Click on the links to the available services below to find out more information about each product.

Find other guidance about online health and prescription services available to patients.

Supplier name Product/system name Product functionality Links
Avicenna Ltd  Manage My Meds Appointments/Prescriptions/View Medical Record/Messaging
Boots UK Appointments/Prescriptions/Delivery
Convenet       Convenet Platform (including partners: Logifect) Appointments/Prescriptions/View Medical Records Logifect:
Co-op (Dimec Ltd)          Co-op Health Prescriptions/Delivery
CSharp          Patally Appointments/Prescriptions
Doctorlink Limited         Doctorlink v1 Appointments/Prescriptions
Evergreen         EGL App Appointments/Prescriptions/Messaging/View medical record
Gorgemead Ltd       myCohens  Prescription Management
Healthera Ltd        Healthera  Prescriptions/Delivery/Pharmacy Messaging and Services
Innox Trading Limited        Chemist 4 U API Services  Appointments/ Prescriptions/ View Medical Records
iPlato         MyGP Appointments/Prescriptions/View Medical Records
MedAdvisor Welam UK         Day Lewis App Prescription Management
MedAdvisor Welam UK    MedAdvisor App    Prescriptions Management
Metabolic Healthcare(Echo by Lloyds Pharmacy)        Echo  Prescriptions/Delivery
Nurturey Limited         Nurturey Child Health, Digital Redbook/Appointments/Prescriptions/Messaging

Charac Allow patients to request repeat prescriptions
Spectra Analytics        PATCHS  Online and video consultation for GP practices, including ad hoc and bulk messaging
TPP         SystmOnline Appointments/Prescriptions/Message to Practice/Questionnaires


Last edited: 7 September 2021 2:55 pm