Session management settings - NHS e-Referral Service

When users log into e-RS, a session is established and for the duration of the session, no further authentication is needed.

These sessions have two time limits before users are logged out of the service.

• absolute timeout – the maximum time any single session is allowed for
• idle timeout – the time limit for any period of inactivity

Details on the time limits are outlined below.

An absolute timeout occurs when the user has been logged on to e-RS for 8 hours.

10 minutes before the 8 hours expires, a notification box, will be displayed with a countdown.

If the user does not save their work before the time elapses their changes will be lost when the user is automatically logged out of e-RS.

The message below will appear when the time elapses and automatically logs the user out.

An idle timeout occurs when a user has not carried out any interaction with e-RS.

After being idle for 10 minutes, a notification box will be displayed with a countdown.

If no action is taken within the time window the user will be logged out of e-RS.

The message will appear when the time elapses and automatically logs the user out.