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Capabilities, epics and standards

These are the requirements for software solutions for digital primary care. Suppliers need to conform to these when producing solutions. 

Overview

Capabilities, epics and standards are used for software solutions. They ensure solutions contain the functionality needed by primary care health organisations. For suppliers to be compliant they must meet the business needs and rules defined. Once they can show they are compliant, solutions can be listed on the NHS Buying Catalogue

Capabilities and standards are important. They ensure that organisations select solutions that deliver the features needed. 


Capabilities and epics

Capabilities are a set of requirements. They are for suppliers who provide solutions for:

  • integrated care boards
  • primary care organisations

Solutions are assured when they meet the capabilities. Only then will they be made available for purchase via our procurement routes.

Capabilities can describe a business need. It might be useful to become familiar with our capabilities if you are:

  • validating user needs
  • collating requirements as part of the procurement process

For example, you may want to enable GP staff to conduct a video consultation with patients.

To find solutions which offer video consultations on the Buying Catalogue:

  • filter the solutions by viewing the consultation category
  • select video consultation

This will display solutions which offer video consultations.


How capabilities are structured

Capabilities are grouped according to the business needs of primary care organisations. The groupings and capabilities are:

Appointments
  • appointments management - GP
  • cross organisation appointment management
  • primary care network appointments management - vaccinations
Care co-ordination
  • cohort identification
  • communication management
  • digital diagnostics
  • referral management - GP
Citizen services
  • appointments management - citizen
  • communicate with practice - citizen
  • personal health record
  • prescription ordering - citizen
  • view record - citizen
Community based care
  • domiciliary care
  • social prescribing
Consultations
  • advice and guidance (professional to professional)
  • clinical decision support
  • consultation management - GP
  • online consultation
  • vaccination and adverse reaction recording
  • video consultation
Document and artifact management
  • document management
  • scanning
Healthcare or care organisation management
  • caseload management
  • cross organisation custom workflows
  • cross organisation workforce management
  • custom workflows
  • resource management
  • task management
Medicines management
  • dispensing
  • medicines optimisation
  • medicines verification
  • prescribing
Patient care management
  • care plans
  • patient information maintenance - GP
  • unified care record
Reporting and data analytics
  • cross organisation reporting
  • GP extracts verification
  • reporting
  • risk stratification
Supplier defined capabilities
  • productivity

Each capability has a subset of functionalities called Epics. These describe what additional functions can be present in the solution. For example, you want the video consultation solution to directly record the outcome of the consultation to the patient's record.

How to use capabilities on the Buying Catalogue

Capabilities and epics help you discover more about the solution. They help you find the right solution. You can use them to:

  • search directly for a solution
  • view the capabilities and epics it has been assured against

You can apply capability and epic filters to:

  • narrow your search down
  • find solutions that only provide your specific needs

Foundation systems

Foundation systems contain core functionality needed by a healthcare organisation. They enable a practice to operate. To be listed as a foundation system, a solution must meet the following 6 core capabilities:

  • appointments management – GP
  • referral management
  • resource management
  • patient information maintenance
  • prescribing
  • recording consultations

Some foundation solutions offer a broader range of functionality. These may be assessed against other capabilities. 
There are also non foundation solutions available to ICBs. These are assessed against their own set of capabilities.


Standards

For a software solution to work it must meet technical and operating conditions. Standards describe these conditions.

Standards are used:

  • to outline any technical and non-functional requirements. They define how the system should perform rather than what it does
  • by suppliers to understand what is expected of them to be compliant
  • by the Catalogue Authority team who assess solutions using them and provide approval

Where possible we use existing, universally recognised standards. For example, a document management capability may include an existing standard that defines the correct text size. Standards help you assess suppliers against each other for a competitive procurement.

If a solution has met these standards, it is compliant and:

  • will be added to a framework
  • published on the Buying Catalogue
  • become available for other procurement routes

Baseline assurance standard

The Baseline Assurance standard (BAS) was introduced for primary care digital solutions. It is a risk based assurance approach. It was created to:

  • balance safety and efficiency
  • streamline the procurement process

Solutions are assessed against a minimum set of requirements. These are taken from the overarching standards list. After this initial assurance, solutions must become fully compliant with remaining overarching standards and be agreed with commercial. This must be carried out in an agreed timeframe for them to remain available for procurement.

Last edited: 19 March 2026 11:14 am