Where a refund has been agreed, the clinical safety training team will forward the request to the NHS Digital finance department. Someone from the finance team will contact you within 2 working days of receiving this request to process the refund. A refund may take up to 5 working days to process.
In any situation where a refund is to be processed to a personal credit or debit card, the cardholder MUST be present. No refund will be issued without direct authorisation from the cardholder who must also have available details of the card from which the purchase was made.
For any queries regarding online bookings, changes to existing bookings or refunds, please contact [email protected].
Please note that course prices may be subject to change.
Any course documentation required will be distributed prior to the event.
All delegates attending the Clinical Risk Management Training must have completed the e-learning course prior to attending. Please contact [email protected] for any queries around access to e-learning.
From time to time, for training and information purposes, we may record/video some of the sessions. Attending the course assumes your consent to be on camera. If you are attending a recorded session and wish to refrain from being filmed, please inform the course trainer on arrival.