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Accessibility compliance statement for the Clinical Audit Platform

Our accessibility compliance statement for the Clinical Audit Platform explains how accessible our platform is, what we are doing to improve accessibility and what you can do if you are having accessibility problems.

Using this website

This Clinical Audit Platform (CAP) website is run by NHS Digital.  We want people to be able to use this website.  For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

The accessibility of our website

We know some parts of this website aren’t fully accessible. Not all content of this website has yet been tested against the existing accessibility standards. This means that certain assistive technologies may not work for this service, or that users with other accessibility needs may not be able to successfully navigate the service.

What to do if you can’t access parts of this website

If you need information on this website in a different format like easy read, audio recording or braille, please contact us by:

We’ll consider your request and aim to get back to you within 3 days.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems that aren’t listed on this page, or you think we’re not meeting the requirements of the accessibility regulations, please email enquiries@nhsdigital.nhs.uk to let us know.


Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the accessibility regulations. If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).


Technical information about this website’s accessibility

NHS Digital is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

The platform is non-compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Issues with technology

Assistive technologies that may not work for this service include:

  • voice recognition software
  • screen readers
  • screen enlargement applications

Issues with view and navigation

Where we have applied fixes, we have ensured there are no contrast issues.  However, we are aware there are other issues with viewing and navigating around the pages:

  • you can only zoom in up to 200% without text spilling off the screen
  • multi-select drop downs can be difficult to use when using just a keyboard to navigate

How we tested this website

This website was tested November 2018 – January 2019.  The test was carried out by NHS Digital.  
We carried out automated testing on the website pages relating to the following audits, registries and collections:

  • Assuring Transformation
  • Breast and Cosmetic Registry
  • Clinical Audit Platform Main
  • National Audit for Cardiac Rehabilitation
  • National Bowel Cancer Audit
  • National Diabetes Audit
  • National Diabetes Inpatient Audit - Harms
  • Out of Area Placements

Automated testing can't find everything that could be improved but is rarely wrong about what it does find.  This means we have fixed accessibility problems on these pages which manual checking could have missed.


What we’re doing to improve accessibility

We are reviewing where we can undertake more enhanced accessibility testing of all pages. This will enable us to further improve the accessibility of our website.

The Clinical Audit Platform is not a strategic, long term service and we expect to have replaced it by 2022 with a fully compliant service. Should this not occur, then the necessary accessibility updates will be made to the Clinical Audit Platform by 2022.

Last edited: 17 August 2020 3:12 pm