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Register a Windows Hello device on your own profile

How to use Care Identity Management to register a Windows Hello device that you can then use to authenticate in place of a smartcard.

Before you start

You will need a device on which you have set up Windows Hello. Find out more about Windows Hello configuration.


Register your device

Go to the Care Identity Management start page and log in with your existing authenticator.

When you've logged in to Care Identity Management without a Registration Authority role, select the option to 'Add other authenticators'.

CIM 5.70 add other authenticators highlighted

 

Alternatively you can use the home page panel to 'View your profile', then in the 'Authenticators' tab select 'Add authenticators'.

CIM 5.70 view profile add authenticators highlighted

 

From the list of authenticators, select 'Windows Hello'.

CIM 5.70 select authenticator 4 types

 

You'll now see a screen with instructions on how to register the device. Select the check box and 'Register Windows Hello' when you're ready to proceed.

CIM 5.70 register Windows Hello

 

Your device will now ask you to confirm your identity using the authentication method you have set up for Windows Hello. This will be either:

  • facial recognition
  • fingerprint recognition
  • a PIN

The image below shows an example of fingerprint authentication.

CIM 5.70 register Windows Hello save passkey fingerprint example

 

Once you've authenticated with your chosen method, you'll see a 'Passkey saved' message. This confirms that your device has been paired with Care Identity Management.

CIM 5.70 register Windows Hello passkey saved

 

When you select OK, you'll see a message confirming that Care Identity Management has registered the device.

CIM 5.70 register other authenticator success

 

If you return to your user profile screen, you'll now see the Windows Hello device in the list of authenticators.

CIM 5.70 register Windows Hello device active


Last edited: 30 September 2024 4:04 pm