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Register a Microsoft Authenticator device on your own profile

How to use Care Identity Management to register a Microsoft Authenticator device that you can then use to authenticate in place of a smartcard.

Before you start

You will need a device with the Microsoft Authenticator app installed.


Register your device

Go to the Care Identity Management start page and log in with your existing authenticator.

When you've logged in to Care Identity Management without a Registration Authority role, select the option to 'Add other authenticators'.

CIM 5.70 add other authenticators highlighted

 

Alternatively you can use the home page panel to 'View your profile', then in the 'Authenticators' tab select 'Add authenticators'.

CIM 5.70 view profile add authenticators highlighted

 

From the list of authenticators, select 'Microsoft Authenticator'.

CIM 5.70 select authenticator 4 types

 

You'll now see a screen with instructions on how to register the device. Select the check box and 'Register Microsoft Authenticator' when you're ready to proceed.

CIM 5.70 register Microsoft Authenticator

 

Enter your email address so that the service can send you a one-time password.

CIM 5.70 register Microsoft Authenticator enter email address

 

Enter the one-time password that was sent to your email address and select 'Continue'.

CIM 5.70 register Microsoft Authenticator enter OTP

 

Enter a new password into both boxes and select 'Continue'.

CIM 5.70 register Microsoft Authenticator create password

 

Open the Microsoft Authenticator app on your smartphone. Use the app to scan the QR code shown in Care Identity Management, then select 'Next'.

CIM 5.70 register Microsoft Authenticator scan QR code

 

Your Microsoft Authenticator app will show a verification code. Enter this code into Care Identity Management.

CIM 5.70 register Microsoft Authenticator enter verification code

 

You'll now see a confirmation message.

CIM 5.70 register other authenticator success

 

If you return to your user profile screen, you'll now see the Microsoft Authenticator device in the list of authenticators.

CIM 5.70 register Microsoft Authenticator device active


Last edited: 30 September 2024 4:05 pm