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Pete Ward

Pete is the Deputy Director for Referrals and Appointments at NHS England

Deputy Director, Referrals and Appointments

 

Pete is the Deputy Director for Referrals and Appointments at NHS England, which includes the Booking and Referral Standard (BaRS), NHS e-Referral Service and Wayfinder. Together, these services help patients find the right care, first time across care settings.

Prior to working at NHS England, Pete led a portfolio of digital services enabling the recruitment and retention of more teachers at the Department for Education, developed and led digital transformation programmes in rural Latin America, and delivered software in the private sector.


Blogs

Phone screen displaying 'your messages' screen in the NHS App
By Joe Gamble, Pete Ward. 7 June 2025 A digital-first approach to patient communications

Joe and Pete explain the greater emphasis being placed on digital patient messaging across the NHS and the potential to provide a more seamless experience for patients, reduce the number of missed appointments and save the NHS money.