What is a Capability?
Our Capabilities define what we do (as opposed to how) as an organisation in order to successfully deliver outcomes as defined by our strategy, and to our end customers.
We publish our Capabilities to enable external organisations to understand what services - or Capabilities - we can deliver, which they can use for their benefit. This makes commissioning services easier and reduces inefficiencies and duplication.
Many of our Capabilities summarise repeatable and scalable underlying Resources - or assets - and to this end it is important to highlight and promote reuse, where appropriate.
We use the term ‘Capability’ and "Resources" as defined by the Open Group's ArchiMate 3.1 Standard,7.3.1 Capability.
How they are structured
Capabilities are grouped into internal or external facing, dependant on their availability to outside organisations and customers
An example of an internal capability is People Management; It is an important function, not unique to us, nor is it something we make available externally.
Screening on the other hand is an external, and many of our services realise this capability in diverse ways.
We have divided capabilities into groups that makes sense for our business. They don't necessarily apply everywhere, but are groupings that work for us.
The tables below list the groupings with a description and click through to the individual capabilities.
An accessible version of these groupings can be found below.
Last edited: 20 November 2023 11:28 am