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Publication, Part of

Personal Social Services Adult Social Care Survey, England, 2022-23

Official statistics, Survey


This report contains findings from the Adult Social Care Survey 2022-23 (ASCS). The national survey takes place every year and is conducted by Councils with Adult Social Services Responsibilities (CASSRs).

The survey seeks the opinions of service users aged 18 and over in receipt of long-term support services funded or managed by social services and is designed to help the adult social care sector understand more about how services are affecting lives to enable choice and for informing service development.

A repository of the code used to produce the Adult Social Care Survey publication is available on GitHub:

The code is being iterated whilst the team makes improvements until all the publication outputs are produced from the code. 

We welcome feedback on the methodology and tables within this publication. Please email us with your comments and suggestions, clearly stating Adult Social Care as the subject heading, via [email protected] or 0300 303 5678.

Adult Social Care Data Hub - ASCS dashboard

This tool is in Microsoft PowerBI which does not fully support all accessibility needs.If you need further assistance, please contact us for help.

Care and support satisfaction

64.4% of service users were very or extremely satisfied with the care and support they received. 2.4% of service users were very or extremely dissatisfied with the care and support they received. The percentages were not statistically different to 2021-22.

Care and support services helping service users feeling safe

The percentage of service users that felt care and support services help them in feeling safe increased to 87.1% from 85.6% in 2021-22.

Social contact

The percentage of service users that felt they have as much social contact as they want with people they like increased to 44.4% from 40.6% in 2021-22. The percentage of service users that reported they have little social contact and feel socially isolated decreased to 6.7% from 8.3% in 2021-22. The impact of COVID-19 should be considered when reviewing this data. The responses in 2022-23 are more in line with pre COVID-19 years.

Leaving home

Over half of service users aged 85 and over (52.8%), report that they do not leave their home.

Feeling clean and quality of life

A higher proportion of service users that feel clean and able to present themselves as they would like, also report their quality of life is either so good, it could not be better or very good, compared to services users that don’t feel at all clean or presentable (44.8% compared to 8.8%).

Last edited: 19 February 2024 4:46 pm