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Publication, Part of

Personal Social Services Adult Social Care Survey, England 2019-20

Official statistics, Survey

Summary

This report contains findings from the Adult Social Care Survey 2019-20 (ASCS). The national survey takes place every year and is conducted by Councils with Adult Social Services Responsibilities (CASSRs).

The survey seeks the opinions of service users aged 18 and over in receipt of long-term support services funded or managed by social services and is designed to help the adult social care sector understand more about how services are affecting lives to enable choice and for informing service development.


Key Facts

Adult Social Care Analytical Hub

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Care and support satisfaction

64.2 per cent (389,130) of service users were very or extremely satisfied with the care and support they received. 2.1 per cent (12,430) of service users were very or extremely dissatisfied with the care and support they received.

Pain or discomfort

There was a significant increase in the percentage of service users that reported having no pain. 37.2 per cent of service users (225,650) reported they had no pain or discomfort on the day that they completed the survey compared to 36.6 per cent (229,540) in 2018-19.

Age profile

The percentage of service users aged over 85 has fallen over each of the last 5 years. The percentage decreased from to 27.3 per cent (172,580) in 2018-19 to 26.8 per cent (162,230) in 2019-20.

Family funding

The percentage of service users who answered that their family pays for some more care increased from 10.8 per cent (68,560) in 2018-19 to 11.6 per cent (70,050) in 2019-20.

Help from others

The proportion of service users that have practical help on a regular basis from either a partner, family member, friend or neighbour, who lived in their household, increased from 40.8 per cent (256,410) in 2018-19 to 42.3 per cent (256,220) in 2019-20.




Last edited: 21 June 2021 4:00 pm