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Publication, Part of

Patient-Led Assessments of the Care Environment (PLACE) - 2018 - England [PAS]

Official statistics


This publication provides the results from the 2018 Patient-Led Assessments of the Care Environment (PLACE) Programme. It includes an experimental interactive report which allows users to explore the underlying data in a variety of ways. We especially welcome your suggestions and feedback on this product.

PLACE assessments are an annual appraisal of the non-clinical aspects of NHS and independent/private healthcare settings, undertaken by teams made up of staff and members of the public (known as patient assessors). The team must include a minimum of 50 per cent patient assessors.

PLACE assessments provide a framework for assessing quality against common guidelines and standards in order to quantify the environment's cleanliness, food and hydration provision, the extent to which the provision of care with privacy and dignity is supported, and whether the premises are equipped to meet the needs of people with dementia or with a disability.

Please note: The friendly URL for this release is (and not as originally published). We have updated all published documents. On 17 August 2018 we uploaded version 2 of the data quality statement which includes an additional note that was previously omitted. We apologise for any inconvenience caused.


-1,198 assessments were undertaken in 2018 compared to 1,230 in the previous reporting year.

-At national level, average [1] site PLACE scores have slightly improved since 2017 for all domains. The largest increases were seen for the dementia (up 2.2 percentage points) and disability (up 1.6 percentage points) domains. These increases may reflect increased investment in and understanding of these newer PLACE domains (dementia was introduced in 2015 and disability in 2016).

-Overall, the highest national average domain score was for cleanliness, at 98.5%.

[1] Averages are means and are weighted for bed numbers

Last edited: 8 April 2022 5:40 pm