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Publication, Part of

Appointments in General Practice- Weekly MI

Inclusion of New Measures

Appointments in General Practice contains experimental statistics about activity and usage of GP appointments. 

It includes information such as the number of appointments, the number which were attended or not and the time between booking and appointment date. 

The current report includes 3 new measures; 

  • Figures on the duration of consultations, in minutes. This field is recorded differently depending on the practice’s system supplier, which leads to variations in data quality that NHS Digital is continuing to address with system suppliers and practices
  • Further detail on the context of the activity, such as whether it was an appointment involving the patient directly or clinical activities on behalf of the patient. There is also a further breakdown into the category of the activity, such as routine general consultation, planned clinic or home visit
  • More detail on the healthcare professional leading appointments, broken down to roles including GPs, nurses and staff providing other direct patient care

For further information please see our supporting information here.

5 May 2022 09:30 AM


The coronavirus (COVID-19) pandemic is having major effects on how GP practices manage their workload, following requests from users we are releasing this management information to provide greater transparency and more timely data from our General Practice Appointments Data collection. This release includes data from the week beginning 11th November 2019 to the latest data available - the intention is to publish this data weekly to support primary care services during COVID-19 and allow for comparison with previous years.

Data is collected from GP systems which are designed for practices to use in everyday work and not for the purpose of data analysis. There are no national standards for data entry about activity and there is widespread variation in approach to appointment management between practices. This means that there are variations in data quality between practices.

This information does not give a complete view of GP activity so should not be used to infer a view of workload. The data presented only contains information which was captured on the GP practice systems. This limits the activity reported on and does not represent all work happening within a primary care setting or assess the complexity of activity.

These management information data may show slight differences if compared to the monthly official statistics subsequently released due to data cleansing processes applied.

NOTE: Publications released on and after 11/11/2021 have COVID vaccination and COVID booster vaccination appointments removed from the 'total appointment' counts. Therefore there will be some differences to counts of COVID vaccinations delivered by practice/PCN if comparing to previous versions of this publication.

For complete data quality notes, please see GP Appointments Supporting Information document.

We welcome user feedback on this release as we look to develop it in line with user needs. Please email

The following two files form this management information release. There is also a metadata document to assist with interpretation of the csv files.

Summary tables, Weekly MI, England

this file contains summary tables, including appointment counts and breakdowns, for information included in the data files

Weekly MI, England

this file contains appointment counts and breakdowns by CCG, status, healthcare professional, mode, time between booking and appointment date, service setting, national categories, SDS role groups and actual duration for all participating practices in England

Last edited: 17 May 2022 3:34 pm