We collect and analyse information on surplus land – land that is owned by the NHS but not needed to provide services. Information on facilities and estates is used for local investment planning, contract negotiation and service management, which improves the efficiency of the NHS.
In addition, we manage the collection of data on the Patient-Led Assessment of the Care Environment programme (PLACE). This looks at how well care environments, for example hospital wards, meet their patients’ needs. PLACE provides a way for patients to share their views on the sites where they receive care, so that the information can be used to improve patient experience.
We also manage the Defects and Failures reporting system. This enables NHS Improvement to monitor how well non-medical equipment is working across the NHS.