We have detected that you are using Internet Explorer to visit this website. Internet Explorer is now being phased out by Microsoft. As a result, NHS Digital no longer supports any version of Internet Explorer for our web-based products, as it involves considerable extra effort and expense, which cannot be justified from public funds. Some features on this site will not work. You should use a modern browser such as Edge, Chrome, Firefox, or Safari. If you have difficulty installing or accessing a different browser, contact your IT support team.
Creating a new NHS England: Health Education England, NHS Digital and NHS England have merged. More about the merger.
If the user has consented to be contacted, they will receive email and/or SMS notifications containing details of the appointments, including booking references.
When the member of the public arrives at the vaccination site for their appointment, they give their booking reference to the arrival steward. The steward uses the Check a vaccination appointment service (Check-In app), if utilised by the site, to verify the appointment details.