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If your enquiry is urgent, you can contact our teams directly using the email addresses below.  


Team email addresses

Booking and Referral Standard programme

bookingandreferralstandard@nhs.net

Child Protection Information Sharing connection request

cpis@nhs.net

Collection burden referral service 

standards.assurance@nhs.net

Copyright Licensing Service - NCCR content request

clin.licences@nhs.net

Cyber security

  • support model expression of interest
  • cyber alerts - user registration

exeter.helpdesk@nhs.net

Dashboards

ssd.nationalservicedesk@nhs.net

Entrust virtual smartcard - apply

iamplatforms@nhs.net

Emergency Care Data Set (ECDS) SNOMED request

enquiries@nhsdigital.nhs.uk

GP Connect enquiry

gpconnect@nhs.net

Identity and Access Management

iamplatforms@nhs.net

Interoperable Medicines programme

interoperablemeds@nhs.net

Local authority containment dashboard request access 

ssd.nationalservicedesk@nhs.net

Messaging Exchange for Social Care and Health (MESH)

  • user interface account request 
  • new workflow request/workflow amendment for an existing mailbox

ssd.nationalservicedesk@nhs.net

National Record Locator/National Event Management Service

nrlnems.ls@nhs.net

National Casemix Office - register for updates

enquiries@nhsdigital.nhs.uk

NHS Care Identity Service 2

  • service assessment questionnaire
  • development environment request

nhscareidentityauthentication@nhs.net

NHS e-Referral Service

  • contact
  • transfer request

enquiries.ers@nhs.net

NHSmail simulated phishing campaign request

exeter.helpdesk@nhs.net

NHS.UK domain

  • application
  • registration
  • EDI code registration

dnsteam@nhs.net

Organisation Data Service ANANA code issue

exeter.helpdesk@nhs.net

Path to Live environments

  • incident reporting
  • management feedback
  • endpoint admin request
  • DNS request
  • Manufacturer Product Version registration
  • Training environment requirements
  • Smartcard request
  • Combined endpoint and service registration request

itoc.supportdesk@nhs.net

Remote clinical desktop

  • CCG sign up 
  • End-user sign up 

remoteclinicaldesktop@nhs.net

Secondary mental health provider data request 

splquery@nhs.net

Smartcard readers

nwwmorders-rahardware@nhs.net

Solution Assurance enquiries

assurance@nhs.net

Splunk Cloud account request

itoc.pipeline@nhs.net

Summary Care Record (SCR)

  • new interest
  • change request

liveservices.operations@nhs.net

Technology suppliers - information about your product or service

nhsdigital.industryqueries@nhs.net

Terminology Server system to system account request

information.standards@nhs.net

Last edited: 20 January 2022 11:38 am