Urgent and Emergency Care (domain B)
Helping to deliver the national Urgent and Emergency Care strategy by providing the infrastructure, systems, technology and processes that enable the development of digital urgent care services.
It will improve telephone and online triage and provide improved technology to support clinicians, so that treatment is better targeted and patients are referred to the right place, first time.
Programmes under domain B
There are 3 programmes within this domain, each with their own benefits, outcomes and objectives.
A programme of transformation to improve the precision, access, and utility of patient triage in the urgent care system. It will be faster than the existing system, enabling secure and easy access to patient records for a more personalised service.
Developing a digital service for the public to enter their symptoms online via computers and mobile devices, quickly and easily connecting them directly to their local NHS 111 urgent care services.
Developing an open platform that holds accurate, up-to-date information about urgent and emergency care services. Clinicians will be able to access real time, up-to-date information about available services in order to successfully manage demand on urgent care.
Suppliers should contact email@example.com for information on how to get involved in our urgent and emergency care work.
Please note; we can't provide clinical/medical advice to members of the public. Please contact a GP, phone the NHS on 111 or visit www.nhs.uk. Our customer service centre deals with all general questions about NHS Digital. If you have a question, complaint or Freedom of Information request you can contact us in a number of ways.
The Access to Service Information programme will develop an open platform of products, services and APIs. This will complement an enhanced national directory of urgent care services that allows clinicians and carers to connect patients to the right service.