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Summary Care Record (SCR) in community pharmacy

NHS Digital is working to make sure all community pharmacies can view the Summary Care Record.

Benefits of using SCR in community pharmacy

Being able to view the Summary Care Record in community pharmacies has clear benefits for patients and staff. Once SCR is implemented, you can:

  • check allergies to prevent prescribing errors
  • check current medications prescribed for emergency supply purposes
  • check eligibility for services such as a free flu jab.

Having instant access to patient information speeds up care, reduces the need for phone calls to GP practices, and reduces referrals to other services, particularly out-of-hours.

Read more on the benefits and uses of SCR in community pharmacy

How to view Summary Care Records in community pharmacy

Once your pharmacy implements SCR, you can view SCR on the Spine portal. You will need a Smartcard with the right codes added to log in. Watch the icon SCR user demo [1.08MB] to see how to log in and view a patient record.

New SCR additional information flag

A flag has now been added to the SCR screen to highlight when a patient has additional information on their SCR, as well as the core information on medicines, allergies and adverse reactions. This information may include:

  • care preferences
  • long term conditions such as diabetes or dementia
  • details of their carer

SCRa additional information flag screenshot

You must always ask the patient for permission to view their SCR. Access will be audited by the Privacy Officer to make sure that all users are following the rules for information governance.

SCR in community pharmacy pages

See how much your pharmacy has used Summary Care Records

See weekly viewing figures for each pharmacy.

Getting started with SCR from 1 April 2017

The process to follow for pharmacy organisations, users and SCR governance people (SGPs, formerly privacy officers)

Implementing Summary Care Records in community pharmacy

Step-by-step process for implementing SCR viewing in community pharmacy

Information governance for SCR in community pharmacies

The checks and safeguards to make sure patient information is secure and only accessed appropriately.

SCR governance person (SGP) for SCR in community pharmacies

Each pharmacy organisation must appoint an SGP (formerly known as a Privacy Officer) to check the use of SCR.

Benefits and uses of SCR in community pharmacy

Benefits, use cases and case studies.

Calculate SCR use for community pharmacy quality payments

Community pharmacy SCR usage calculator for quality payments reporting.

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