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Creating a new NHS England: NHS England and NHS Digital merged on 1 February 2023. More about the merger.

Remote Clinical Desktop

The national Remote Clinical Desktop (RCD) is a virtual desktop designed to be downloaded on a Windows PC or Apple Mac to provide an alternative way for primary care staff to access their clinical systems remotely. 

Page contents

The Remote Clinical Desktop (RCD) private beta has now ended and the service is no longer available. These pages are no longer being updated. 

About the Remote Clinical Desktop

The RCD has been created in response to coronavirus (COVID-19) as a solution for out-of-hospital staff to work remotely if they can't work at their usual workplace. 

It provides remote access to the following systems: 

  • TPP SystmOne 
  • EMIS Web 
  • Vision 3
  • Docman version 10 
  • AccuRx (for booking)
  • Adastra (Citrix client and ClickOnce Smart Client)

It will also allow access to Microsoft Office and some Spine services, including: 

End user information

CCG information

ARTICLE

Remote Clinical Desktop - Data Protection Impact Assessment

Our Data Protection Impact Assessment (DPIA) has been created to show how the Remote Clinical Desktop (RCD) complies with data protection law.
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Clinical safety case statement

Our Remote Clinical Desktop (RCD) clinical safety case statement includes information on clinical risk management, risk analysis and quality assurance and document approval.

Clinical safety hazard log

xlsx 103 KB

Standard operating procedure

docx 158 KB
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Logging service calls

To find out how your CCG service desk can log service calls, download the service portal user guide from the self-service documents area of the Cherwell portal.

Contact us

For further advice, or to provide feedback, please contact us by emailing remoteclinicaldesktop@nhs.net.

Further information

internal Remote Clinical Desktop transparency notice

Our Remote Clinical Desktop (RCD) transparency notice explains why the service collects data, what we do with it, how long we keep it for and where it's stored.

Last edited: 23 June 2022 1:16 pm