Replacing the Care Identity Service (CIS) interface to fit with modern standards, so our systems can work seamlessly across the NHS using APIs.
We're replacing the part of the CIS which allows Registration Authorities (RAs) to search or create user profiles, assign specific access rights, and generate reports.
We’re building the new system bit-by-bit starting with 'Create User', then adding on new functions which will be used by our pilot tester RAs, and the data will link back to CIS. Eventually CIS will be closed down, and everyone will be moved over to the Care Identity Management system.
The current system
While it is not causing us acute pain at the moment, the system we have is hard to update, and cannot adapt to new circumstances easily. We’ve made a strategic decision to replace it, by expanding our ForgeRock back-end system which provides the modern standards we need, and for which we already have a license.
Benefits of change
The long term benefits will be better security, more sophisticated sharing of data with systems like the Electronic Staff Record (ESR), and easy adaptability to new requirements.
You’ll see changes to the look and feel of the service pages as it’s brought into line with the NHS design system. The researchers and designers on our team are also working with users to make sure that the service is easy to use, and identify any existing issues or irritants that we find.
- discovery phase - asking and answering the question: ‘Should we do this project?’
- alpha phase - asking and answering the question: ‘How will we do this project?’
- research and design for 'Create User'
- connecting the new and old systems together, so users can be created in Care Identity Management and fed back into CIS
- private beta phase - recruiting a small number of RAs to create users in the new system, and switch back to CIS for all other actions
- user research and design for 'User Management'
- research and design for replacing:
- bind and issue authenticators
- assign access controls
- request lists review
- reporting review
- training and learning for the new system
- public beta phase - moving all users over from CIS, and gathering feedback to improve
How to get involved
Email: IAMPlatforms@nhs.net to:
- send feedback about any part of our service - whether it’s a problem with the existing system, or a suggestion
- ask to be contacted by our researchers, to book an hour’s usability testing session
- ask to be added to the list of private beta testers, to be early adopters of our new system and be part of the design team
We’ll be running roadshows more often, so keep an eye out for announcements, or check on the digital.nhs news page.