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Smartcard printers

Find out about ordering printer materials and additional printers, along with how to report printer problems.

NHS Registration Authority (RA) hosting organisations in England now have at least one Magicard smartcard printer. These printers can be used in conjunction with the Datacard SP35 printers to issue smartcards through the Care Identity Service.

Organisations can also purchase additional Magicard printers direct from the supplier, Specialist Computer Centres (SCC).

Order materials

To order printer ribbons, dye film or cleaning products, contact SCC at healthcaresales@scc.com. Local organisations need to pay for these .

Price list valid from 1st April 2017.

Prices exclude VAT.

The printer ribbons are compatible with both NHS Digital (green) printers and the NHS (blue) printers. Blue printers are purchased directly by organisations through SCC.

SCC price list - NHS Digital identity card printers and accessories
Description Details Part number Item code NHS selling price
NHS - SCC - Essentra Print Magicard Enduro+ SCE - NHS Includes 1x printer, delivery and 3 year standard warranty, does not include ribbon  316-3115 MPE+SCC £785.40
NHS Digital Enduro Printer (NHS Spine Encoder)

Includes 1x printer, 1 x colour ribbon, 5 year extended warranty & delivery

316-3113 MPE+SCE £976.06

Full colour ribbon, 300 images RFID protected

YMCKO colour ribbon for the Enduro+

316-8343

DH300YMCKO

£43.64

Black Monochrome Ribbon - 1000 images

KO mono ribbon for the Enduro+

316-8331

RBMENBK

£10.27

Enduro+ Cleaning Kit

Enduro+ Cleaning Kit (10 cards, 1 pen)

316-8212

MXCCEN

£16.00

Enduro+ Cleaning Kit

Enduro+ Cleaning Rollers (5 rollers, 1 bar)

316-8213

MXTREN

£10.91

Plain white cards

760 micron premium white cards (100 cards)

336-8000

CDB

£5.76

Enduro+ Output Hopper

Output Card Hopper

317-3610

MXHOPRE

£40.56

Enduro+ Input Hopper

100 card input Hopper

317-3612

MXHOPTE

£41.00

Duplex Printing

Upgrade Enduro+ to double sided printing - blue printer only. Ask Essentra for pricing for green printer

316-3108

MXEU

£157.28

Enduro+ Carry Case

Carry Case for mobile and safe printer transportation

370-2110

SXCC3

£399.50

Useful item codes

Colour ribbon (300 images) - item code: DH300YMCKO
Cleaning kit (10 cards 1 pen) - item code: MXCCEN
Cleaning kit (5 rollers, 1 bar) - item code: MXTREN

Report a problem

If the issue can't be resolved with troubleshooting guidance, and your local IT Helpdesk are unable to resolve the issue, please contact SCC's support desk on 0845 3563024 or by contacting ircincidentlogging@scc.com.

Purchase additional printers

Extra Magicard printers and consumables can be purchased through SCC by contacting healthcaresales@scc.com. Purchased printers have a blue casing to tell them apart from NHS Digital green printers.

Warranty

Each printer comes with a 3 year standard warranty, with the option to buy extra years. NHS Digital printers (green) come with a 5 year warranty which has been extended by 1 year to expire in January 2021.

The existing SP35 printers will continue to work with CIS, if maintained and cleaned regularly.

Warranty

We stopped funding the maintenance agreement, which ended in September 2015. Organisations can pay for support though Datacard by contacting UKService@entrustdatacard.com.

Order materials

Purchase consumables directly from Datacard by contacting UKService@entrustdatacard.com.

Report a problem

If the issue can't be fixed with troubleshooting guidance and you have a support agreement with Datacard, please contact:

Datacard UK
Forum 3, Solent Business Park
Whiteley, Fareham
Hampshire, PO15 7FH
01489 555 600
UKService@entrustdatacard.com

Last edited: 24 February 2020 5:20 pm