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IMPORTANT Users upgrading from Oberthur SR1 to SR8 - Updated Information

12 November 2018 - SR1 Upgrade Issue

We have been made aware of an issue causing problems when users upgrade from Oberthur SR1 to any other version of the Oberthur middleware. The issue will cause programs which should automatically run when Windows starts to stop doing so.

A new version of the Oberthur SR8 installer is now available on the DIR site at

Can all users upgrading from SR1 to SR8 ensure they use the new version which has a digital signature of "09 November 2018"

Users upgrading from Oberthur SR5 to SR8 are not affected by this issue.

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Phone: 0300 30 33 888

Last edited: 13 December 2018 4:54 pm