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Care Identity Service forms

These Care Identity Service forms are a post go-live contingency process for Registration Authority (RA) staff in the event of CIS not being used. RA staff will need to enter the information from the forms in CIS.

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The CIS forms capture the minimum CIS mandatory data and are used to enter data into an electronic system. As a result, the CIS forms will need to be retained for 2 years in a secure location as per NHS England guidance.

The CIS forms consist of the following:

Create new user
Request creation of new user
Modify user
Position assignment modification
Cancel smartcard
RA08 -Request to add or remove RA Parent link

New smartcard users will still be required to access the CIS to electronically accept the smartcard terms and conditions.


You can get support by calling the National Service Desk on 0300 303 5035, or by raising a call using the National service desk weblog tool.

Last edited: 30 July 2018 1:29 pm