NHS Wi-Fi is being put in place in a small number of NHS trusts, before it is rolled out to mental health, community and acute trusts across the country (subject to approval of funding).
Download NHS WiFi in secondary care posters and marketing materials to make users aware of the service across your sites.
NHS WiFi will provide a secure, stable, and reliable WiFi capability, consistent across all NHS settings. It will allow patients and the public to download health apps, browse the internet and access health and care information.
NHS secondary care trusts are responsible for choosing a supplier that can provide an NHS WiFi standard compliant system which suits their needs, and working with them to implement it across their local NHS sites. The chosen system must be based on a set of policies and guidance defined by NHS Digital.
On this page
What NHS Digital will do to support the implementation of NHS WiFi in secondary care settings
What NHS trusts need to do to implement NHS WiFi in secondary care
Funding to implement NHS WiFi in secondary care
Timescales for NHS WiFi in secondary care
Procurement - buying WiFi services for NHS WiFi
Reporting progress with NHS WiFi implementation
Reporting on usage of NHS WiFi in secondary care settings
Support and maintenance of NHS WiFi
Encouraging awareness and helping patients get online with NHS WiFi
NHS Digital will provide:
- the standards and requirements that NHS WiFi solutions must meet, including using standardised landing pages and standardised usage reporting: see How to set up NHS WiFi in secondary care settings
- capital funding contributions to NHS Trusts (via the Department of Health and Social Care) for the roll-out of WiFi services
- help with support and access to subject matter experts (such as technical, commercial, benefits)
NHS trusts must:
- assign a named project manager to oversee the process and act as the primary point of contact for their trust with the NHS Digital WiFi project team
- design a solution that meets NHS WiFi standards and requirements and fulfils local needs
- choose a supplier to provide the solution and buy it from them (procure it)
- tell local stakeholders what is going to happen and when
- implement the chosen NHS WiFi compliant solution in secondary care settings locally, following local ICT policy
- report progress to NHS Digital at defined stages of the process
- advise patients on NHS WiFi availability and make sure posters and marketing materials are available within the trust
The level of funding each NHS trust will get is based on a categorisation of trust size. NHS trusts have been assessed to be small, medium or large based on the number of sites and the size of the clinical delivery area. The funding will be provided by the Department of Health and Social Care. We will be writing to NHS trusts individually with the funding allocation and arrangements. Budget allocations are always gross and no separate allocations are made for non-recoverable VAT. NHS trusts will need to ensure correct treatment of VAT including recovery for contracted out services where this applies.
August 2017: Letters were sent to each of the 16 trusts selected to take part in the initial delivery phase. These were:
- Bolton NHS Foundation Trust
- County Durham and Darlington NHS Foundation Trust
- Dartford and Gravesham NHS Trust
- Harrogate and District NHS Foundation Trust
- James Paget University Hospitals NHS Foundation Trust
- Kent and Medway NHS and Social Care Partnership Trust
- North Cumbria University Hospitals NHS Trust
- Northumberland Tyne and Wear Foundation Trust
- Sheffield Health and Social Care NHS Foundation Trust
- Sherwood Forest Hospitals NHS Foundation Trust
- South London and Maudsley NHS Foundation Trust
- Sussex Community NHS Foundation Trust
- Sussex Partnership NHS Foundation Trust
- The Princess Alexandra Hospital NHS Trust
- Warrington and Halton Hospitals NHS Foundation Trust
- Worcestershire Acute Hospitals NHS Trust
31 December 2017: All secondary care settings participating in the first stage of delivery (known as the 'priority cohort') must have compliant WiFi in place and accessible to patients and the public.
January 2018: A letter was sent to each of the 33 trusts selected to take part in the second stage of delivery, which we are calling the 'fast follower' phase. These are:
- 2gether NHS Foundation Trust
- Aintree University Hospital NHS Foundation Trust
- Avon and Wiltshire Mental Health Partnership NHS Trust
- Barnsley Hospital NHS Foundation Trust
- Birmingham Women's and Children's Hospital NHS Foundation Trust
- Birmingham Community Healthcare NHS Foundation Trust
- Blackpool Teaching Hospitals NHS Foundation Trust
- Bridgewater Community Healthcare NHS Foundation Trust
- Cambridgeshire and Peterborough NHS Foundation Trust
- City Hospitals Sunderland NHS Foundation Trust
- East Sussex Healthcare NHS Trust
- Gloucestershire Hospitals NHS Foundation Trust
- Humber NHS Foundation Trust
- Lewisham and Greenwich NHS Trust
- Luton & Dunstable University Hospital NHS Trust
- Milton Keynes University Hospital NHS Foundation Trust
- Norfolk and Suffolk NHS Foundation Trust
- Northumbria Healthcare NHS Foundation Trust
- Nottingham University Hospitals NHS Trust
- Oxford Health NHS Foundation Trust
- Plymouth Hospitals NHS Trust
- Rotherham, Doncaster & South Humber NHS Foundation Trust
- Royal Devon and Exeter NHS Foundation Trust
- Sandwell and West Birmingham Hospitals NHS Trust
- Sheffield Children's NHS Foundation Trust
- South Tyneside NHS Foundation Trust
- South West Yorkshire Partnership NHS Foundation Trust
- Southern Health NHS Foundation Trust
- Surrey and Borders Partnership NHS Foundation Trust
- Taunton and Somerset NHS Foundation Trust
- The Royal Wolverhampton NHS Trust
- Western Sussex Hospitals NHS Foundation Trust
- Wirral Community NHS Foundation Trust
31 March 2018: All secondary care setting participating in the second stage of delivery (known as the 'fast follower' phase) must have compliant NHS WiFi in place and accessible to patients and the public.
31 December 2018: All remaining 'in scope' secondary care settings must have compliant WiFi in place and accessible to patients and the public (subject to approval of funding).
NHS trusts can choose whether to:
- carry out the work with an IT organisation or internal team of their choice
- or, use the existing Crown Commercial Service (CCS) network agreement framework or other frameworks to procure on an individual basis
Sites that already offer WiFi
Where a site already has wifi you should discuss the new NHS WiFi standards and requirements with your supplier and agree how they will make their system compliant, and how long this will take.
Aggregated procurements: partnering with other trusts
NHS trusts can also aggregate their procurement by partnering with other organisations to save money. WiFi has already been rolled out in a number of GP surgeries as part of a primary care initiative and some Clinical Commissioning Groups (CCGs) found it saved time, money and effort to combine procurement with neighbouring CCGs. We recommend you consult with other NHS trusts in your region to see if this is possible.
If you are responsible for implementing NHS WiFi for your NHS trust, we need you to tell us when:
- your trust starts the buying process (procurement)
- a supplier is chosen and contracted
- implementation starts
- WiFi is available to all staff, patients and the public
An online form for reporting progress is being developed and we will discuss this with your nominated project manager once it is complete. A progress map will be updated periodically to show how NHS WiFi implementation is progressing across NHS trusts in England. This will be activated when reporting starts.
Each NHS trust will need to submit monthly WiFi usage reports for their health and care settings, so that we can monitor how much it's being used. Reporting should start from the month after your NHS WiFi programme funded implementation is complete. You will need to make sure your chosen WiFi solution is set up to collect the right information. See the section 'Reporting on usage of NHS WiFi in secondary care settings' on the page How to set up NHS WiFi in secondary care settings for the minimum dataset you will need to be able to submit.
NHS trusts are responsible for working with providers to arrange support that meets local needs.
Download the NHS WiFi in secondary care publicity materials resource pack, which contains printable posters, images for screen display and images for social media, to help raise awareness in your area.
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