Download NHS WiFi in secondary care posters and marketing materials to make users aware of the service across your sites.
NHS WiFi in secondary care
NHS WiFi has been put in place in 49 NHS acute, mental health and community trusts and is now rolling out to a further 120 trusts across the country.
NHS WiFi will provide a secure, stable, and reliable WiFi capability, consistent across all NHS settings. It will allow patients and the public to download health apps, browse the internet and access health and care information.
NHS secondary care trusts are responsible for choosing a supplier that can provide an NHS WiFi standard compliant system which suits their needs, and working with them to implement it across their local NHS sites. The chosen system must be based on a set of policies and guidance defined by NHS Digital.
We at NHS Digital, the CCG and the individual practices all have their own responsibilities in implementing NHS WiFi in GP practice.
What NHS Digital will do
NHS Digital will provide:
- the standards and requirements that NHS WiFi solutions must meet, including using standardised landing pages and standardised usage reporting: see How to set up NHS WiFi in secondary care settings
- capital funding contributions to NHS Trusts (via the Department of Health and Social Care) for the roll-out of WiFi services
- help with support and access to subject matter experts (such as technical, commercial, benefits)
What NHS Trusts need to do
NHS trusts must:
- assign a named project manager to oversee the process and act as the primary point of contact for their trust with the NHS Digital WiFi project team
- design a solution that meets NHS WiFi standards and requirements and fulfils local needs
- choose a supplier to provide the solution and buy it from them (procure it)
- tell local stakeholders what is going to happen and when
- implement the chosen NHS WiFi compliant solution in secondary care settings locally, following local ICT policy
- report progress to NHS Digital at defined stages of the process
- advise patients on NHS WiFi availability and make sure posters and marketing materials are available within the trust
The level of funding each NHS trust will get is based on a categorisation of trust size. NHS trusts have been assessed to be small, medium or large based on the number of sites and the size of the clinical delivery area. The funding will be provided by the Department of Health and Social Care.
We will be writing to NHS trusts individually with the funding allocation and arrangements. Budget allocations are always gross and no separate allocations are made for non-recoverable VAT. NHS trusts will need to ensure correct treatment of VAT including recovery for contracted out services where this applies.
Letters were sent to each of the 16 trusts selected to take part in the initial delivery stage.
31 December 2017
All secondary care settings participating in the first stage of delivery (known as the 'priority adopters') must have compliant WiFi in place and accessible to patients and the public.
A letter was sent to each of the 33 trusts selected to take part in the second stage of delivery, which we are calling the 'fast follower' stage.
31 March 2018
All secondary care setting participating in the second stage of delivery (known as the 'fast follower' stage) must have compliant NHS WiFi in place and accessible to patients and the public.
A letter was sent to a further 110 trusts to form the third stage of delivery, which we are calling the ‘wider rollout' stage.
A letter was sent to a further 10 trusts to form the fourth stage of delivery, which we are calling the ‘exception’ stage.
31 December 2018
All secondary care setting participating in the third stage of delivery (known as the wider rollout' stage) must have compliant NHS WiFi in place and accessible to patients and the public
Procurement - buying WiFi services
NHS trusts can choose whether to:
- carry out the work with an IT organisation or internal team of their choice
- or, use the existing Crown Commercial Service (CCS) network agreement framework or other frameworks to procure on an individual basis
Sites that already offer WiFi
Where a site already has wifi you should discuss the new NHS WiFi standards and requirements with your supplier and agree how they will make their system compliant, and how long this will take.
Aggregated procurements: partnering with other trusts
NHS trusts can also aggregate their procurement by partnering with other organisations to save money. WiFi has already been rolled out in many trusts and thousands of GP surgeries as part of a primary care initiative. Some found it saved time, money and effort to combine procurement with neighbouring CCGs/trusts. We recommend you consult with other NHS trusts in your region to see if this is possible.
Reporting on your CCG's progress
If you are responsible for implementing NHS WiFi for your NHS trust, we need you to tell us when:
- your trust starts the buying process (procurement)
- a supplier is chosen and contracted
- implementation starts
- WiFi is available to all staff, patients and the public
An online form for reporting progress has been developed and we will discuss this on initial WebEx calls and with your nominated project manager. A progress map is regularly updated to show how NHS WiFi implementation is progressing across NHS trusts in England.
Support and maintenance
NHS trusts are responsible for working with providers to arrange support that meets local needs.
Encouraging awareness and helping patients get online
Download the NHS WiFi in secondary care publicity materials resource pack, which contains printable posters, images for screen display and images for social media, to help raise awareness in your area.
Contact the team directly on email@example.com
Full technical guidelines, network specifications and technical reporting requirements.
Important factors to consider when planning your project.