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Overall NHS Pathways monthly triage data – April 2022

The data in this page relates to the overall triages received via NHS Pathways for April 2022.

Overall monthly triage data

1,822,236

Overall triaged calls received via NHS Pathways this month

565,554

Completed journeys through 111 online this month

60,741

Average number of triaged calls a day in April 2022

+5.5%

Change in number of triaged calls from April 2021

19,914,764

Overall triaged calls received via NHS Pathways in the last 12 months

338

seconds

Median Call Handler (CH) call time from the start of triage to the end of care advice


Monthly disposition category breakdown

Overall triaged calls

Top 3 monthly changes to symptoms by triaged call volume

-62.9%

Self triage, illness

+50.4%

Bites or stings, insect or spider

+47.5%

Repeat prescription




Last edited: 11 May 2022 5:22 pm