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Overall NHS Pathways monthly triage data – January 2022

The data in this page relates to the overall triages received via NHS Pathways for January 2022.

Page contents

Overall monthly triage data

1,609,610

Overall triaged calls received via NHS Pathways this month

604,566

Completed journeys through 111 online this month

51,923

Average number of triaged calls a day in January 2022

-2.4%

Change in number of triaged calls from January 2021

19,603,110

Overall triaged calls received via NHS Pathways in the last 12 months

328

seconds

Median Call Handler (CH) call time from the start of triage to the end of care advice

Monthly disposition category breakdown

Overall disposition categories

Top 3 monthly changes to symptoms by triaged call volume

+93.1%

Urinary problems

-44.8%

Reception point

-41.6%

Eye, sticky or watery

Total triaged calls -12 month trend
Download the data for this chart Total triaged calls -12 month trend
Ambulance category dispositions as a percentage of total triaged calls
Download the data for this chart Ambulance category dispositions as a percentage of total triaged calls
Primary care and emergency treatment centre dispositions as a percentage of total triaged calls
Download the data for this chart Primary care and emergency treatment centre dispositions as a percentage of total triaged calls
Other NHS Pathways products triaged call volume over the last 12 months
Download the data for this chart Other NHS Pathways products triaged call volume over the last 12 months

Last edited: 9 February 2022 8:44 am