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111 NHS Pathways monthly triage data – March 2022

The data in this page relates to the 111 triages received via NHS Pathways for March 2022.

Page contents

111 monthly triage data

1,364,496

111 triaged calls received via NHS Pathways this month

573,735

Completed journeys through 111 online this month

44,016

Average number of triaged calls a day in March 2022

-0.3%

Change in number of triaged calls from March 2021

15,939,499

111 triaged calls received via NHS Pathways in the last 12 months

355

seconds

Median Call Handler (CH) call time from the start of triage to the end of care advice

Monthly disposition category breakdown

111 disposition categories

Top 3 monthly changes to symptoms by triaged call volume

+62.4%

COVID-19, NHS Pathways response

-50.7%

NHS Pathways in-house clinician

+48.8%

Other

Total triaged calls -12 month trend
Download the data for this chart Total triaged calls -12 month trend
Ambulance category dispositions as a percentage of total triaged calls
Download the data for this chart Ambulance category dispositions as a percentage of total triaged calls
Primary care and emergency treatment centre dispositions as a percentage of total triaged calls
Download the data for this chart Primary care and emergency treatment centre dispositions as a percentage of total triaged calls
Other NHS Pathways products triaged call volume over the last 12 months
Download the data for this chart Other NHS Pathways products triaged call volume over the last 12 months

Last edited: 26 April 2022 8:37 am