111 NHS Pathways monthly triage data – January 2022

The data in this page relates to the 111 triages received via NHS Pathways for January 2022.

111 monthly triage data

1,301,064

111 triaged calls received via NHS Pathways this month

604,566

Completed journeys through 111 online this month

41,970

Average number of triaged calls a day in January 2022

-4.8%

Change in number of triaged calls from January 2021

15,909,432

111 triaged calls received via NHS Pathways in the last 12 months

342

seconds

Median Call Handler (CH) call time from the start of triage to the end of care advice

111 disposition categories

+110.4%

Urinary problems

-41.7%

Eye, sticky or watery

-38.9%

Cough

The following charts analyse the 111 triaged call data received via NHS Pathways over the previous 12 month period.

Last edited: 9 February 2022 8:48 am