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999 NHS Pathways monthly triage data – April 2022

The data in this page relates to the 999 triages received via NHS Pathways for April 2022.

999 monthly triage data

323,565

999 triaged calls received via NHS Pathways this month

10,786

Average triaged calls a day in April 2022

+31%

Change in number of triaged calls from April 2021

3,773,464

999 triaged calls received via NHS Pathways in the last 12 months

285

seconds

Median Call Handler (CH) call time from the start of triage to the end of care advice


Monthly disposition category breakdown

999 triaged calls

Top 3 monthly changes to symptoms by triaged call volume

+15.1%

Behaviour change

+14.4%

Worsening known mental health

+12.6%

Urinary problems




Last edited: 11 May 2022 5:23 pm