NHS login

NHS login provides patients and the public with a simple, secure and re-usable way to access multiple digital health and care services.

It is used by many of NHS England's own patient-facing digital services, such as the NHS App, and also by many of our partners' apps and services.

When a patient accesses an app or website which uses NHS login, they will either create an account and complete security checks or log in to their existing account. Once they are logged in, they will be able to access the app or website.

Wherever the public see the NHS login button, they can securely access their health and care information. In most cases they can use the service to prove who they are without needing to visit their GP.

Patients and public

Patients registered at a GP practice in England, or receiving NHS services in England, can use NHS login to access health and care services. For example, patients can access the NHS App or online consultation platform eConsult.

Patient information about NHS login.

Providers of digital health and care services

NHS login is designed for digital patient-facing services that offer a health or social care related app or website. Providers of digital health and care services can ask about using NHS login if their service aligns with the NHS Long Term Plan and delivers benefits for the health and care system. They must also be commissioned or sponsored by an NHS organisation. If a service has both a commissioned element and a private element, only the commissioned service can use NHS login.

Partner and developer information about NHS login.

We are continuously working with new partners, increasing the use of NHS login across the digital health and social care market. See our list of NHS login integrated partners and services for more information on where NHS login is live.

NHS login is not mandatory, but it is strongly recommended for patients that need to access a wide range of health care websites and apps that can be linked to their NHS medical records.

Furthermore, NHS login is mandatory for organisations wishing to conform to the NHS service standard. Otherwise, NHS login is not mandatory, but it is strongly recommended because it conforms to DCB3051 Identity Verification and Authentication standard for Digital Health and Care Services which is mandatory for all patient-facing digital health and care services.

This service is live.

It was launched in September 2018 and currently has over 46,000,000 users.

There are nearly 100 apps and services currently live with NHS login.

This service is a silver (plus) service. This means it is operational 24 hours a day, 365 days a year.

Patients

When a patient chooses a health and care website, app or service which uses NHS login for security, they will access NHS login automatically.

Partners

For onboarding information, see integrating with NHS login.

NHS login for partners and developers

Guidance, process and supporting information for digital health and social care services that are interested in or integrated with NHS login.

Patient information on NHS login

Read guidance and supporting information for the public and people who use NHS login.

Data Protection Impact Assessment: NHS login - formerly Citizen Identity

The General Data Protection Regulation (GDPR) requires a Data Protection Impact Assessment (DPIA) to be completed by a controller where its processing of personal data is considered to be a high risk to the rights and freedoms of individuals.