The Standard Contract for 2018/19 requires the full use of the NHS e-Referral Service (eRS) for all consultant-led first outpatient appointments. From 1 October 2018, providers will only be paid for activity resulting from referrals made through eRS. This will support local health communities to plan for the paper switch off for elective referrals.
The new GP contract includes a further investment of £10 million in practices, to support full implementation of e-RS, to make it available at every GP practice by October 2018.
NHS England has issued new guidance for managing referrals. The guidance and a set of frequently asked questions (FAQs) is aimed at commissioners (CCGs and NHS England), GP practices, and all providers of acute consultant-led outpatient services which accept referrals from GP practices.
Find out the latest paper switch off (PSO) dates for NHS Trusts.
Resources to help you with paper switch off
Video case study
This case study shows how Yeovil District Hospital NHS Foundation Trust achieved paper switch off in November 2017. It highlights the trust's approach to paper switch off and their top tips.
Find out about a GP's view of e-RS where the local trust has switched off paper referrals.
The paper switch off implementation pack details the recommended approach to the project, from establishing project governance and set-up, to business process change, along with:
- associated guidance
Communicating your plans effectively has been highlighted as critical. Use this new communication toolkit to help you to plan and deliver your communication activity. If you require further information, contact your NHS Digital Implementation Manager (details are in the implementation pack).
Support the #JusteReferrals social media campaign.