Reports and statistics

The reports on this page are intended to be used in addition to local NHS e-Referral Service reports and extracts available from within our application. Each report has a cover page detailing the contents, and the criteria used for any data analysis.

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Weekly booking reports

Download NHS e-Referral Service (e-RS) booking reports.

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Application reports and extracts

Application reports and extracts are located on the reports section of the e-Referral Service (e-RS) system application, and can be accessed by users with the Information Analyst role on their smartcards.

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Daily booking reports

Our daily booking reports are available to download and contain 7 days of national booking data. These are published 8 weeks in arrears.

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Quarterly patient feedback

Download quarterly patient feedback survey reports collected from patients who used the Manage Your Referral online service.

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Regional dashboards

Download monthly regional e-Referral Service (e-RS) dashboards, containing first outpatient utilisation charts, monthly e-RS GP referrals, Appointment Slot Issues (ASIs) and cancellations by provider.

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Appointment Slot Issue reports

These reports provide detailed information on all Appointment Slot Issues (ASIs) generated from within the NHS e-Referral Service (eRS).

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EBSX reports

Extracts are data files that can be can be downloaded from the e-Referral Service application. After being downloaded, extracts can be unzipped and imported into data analysis software.

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Learning module

A learning module has been created and split into a series of videos. The videos show the information you can extract about your organisation from the e-Referral Service application.