Download guidance and implementation documents for the NHS e-Referral Service.
If you're looking for our Choose and Book training materials, you can find them on our archive.
Advice and Guidance allows a clinician to seek advice from another. It is a communication between two clinicians: the “requesting” clinician and the provider of a service (the “responding” clinician).
This guidance shows users how to manage or minimise appointment slot issues when using NHS e-Referral Service (e-RS).
Guidance to help service providers in managing clinical assessment service referrals in the NHS e-Referral Service.
An end to end demonstration of the e-Referral Service
Guidance to support creating and maintaining services on the Directory of Services (DoS).
The NHS e-Referral Service Telephone Appointment Line (TAL) currently sends out reminder letters to patients who have not booked a hospital appointment following a referral by a clinician, or if appointments are cancelled and not rebooked.
This document provides instructions on how to access the NHS e-Referral Service (e-RS).
Guidance for service providers to use e-RS restricted services and alternative care pathways.