If you're a patient with a query about your referral, you need to contact your GP practice or the hospital/clinic directly.
We cannot book, check, change or cancel your appointment, as we do not have access to your personal information or appointment details. Although we provide the eRS software, we do not arrange referrals, appointments or manage local NHS staff.
Please visit the here for patient information about the system.
If you're a referrer, provider or commissioner with a general enquiry about the NHS e-Referral Service (e-RS), please submit our online enquiry form.