How NHS DigiTrials can support your trial

Our research has shown that many people are keen to take part in trials - both for the chance to try new treatments, and to help others.

Contact us to find out more about our services and receive a tailored quote:

Email: [email protected] 

Phone: 0300 3035678

Label your email 'NHS DigiTrials' to help us direct your email to the correct team as quickly as possible.

What we do

We can support your trial through the process of locating and contacting people who are eligible to take part in your research. The aim of this service is to smoothly and efficiently recruit trial participants.

We have prepared some step-by-step guidance on applying for identifiable data.

What we do

Keeping participants informed about a trial is an important part of the end-to-end process, providing they have consented to receiving updates. 

Our Communication Service enhances how information is shared between clinical triallists and trial participants, both during and after clinical trials. 

We can support with the efficient distribution of communications such as newsletters, study outcomes and surveys by post. We intend to enhance our service to include more communication channels in the future. 

We use national data to ensure communications are only sent to trial participants who have given consent to receive the information.

The data can also identify if participants have moved house, passed away or withdrawn consent, so communications can be adapted appropriately.

How it works

Under the Data Sharing Agreement and Data Processing Agreement between your trial's organisation and NHS England, we are able to identify the contact address for people who have signed up to a trial and consented to receive information about the research. 

We are able to automatically check a trial participant's most up-to-date address. Our check also shows if any participants have passed away, so their details can be removed from mailing lists to minimise distress to family members.

This information is securely shared with our approved mailing providers, who send out the communication to the trial participants.

It means that the communications element of your trial can be managed centrally, which is particularly useful for multi-centre trials. Our service also takes the pressure of managing participant communications away from front-line research colleagues.

Find out more

Email: [email protected] to find out more about how our Communication Service can support your trial. Please enter 'NHS DigiTrials Communication Service' in the subject line of your email.

If you are contacting us about an existing enquiry or application, include your NIC number when you get in touch.

Applying for identifiable data

We have prepared some step-by-step guidance on applying for identifiable data.

What we do

Our Outcomes Service can help you follow the progress of your trial participants. 

This service provides national, routinely collected datasets from a range of healthcare settings.

These datasets will help you efficiently explore and assess the outcomes of your trial treatments. For further information on these datasets, visit the dataset catalogue page.

How it works

Our Outcomes Service helps you follow up your participants by requesting their data from NHS England, providing your trial has the necessary legal basis.

Under a Data Sharing Agreement and Data Processing Agreement between your trial's organisation and NHS England, you will securely share with us a list of trial participants.

The list ls usually made up of people who have consented to:

• their identifiable data being linked to our national datasets
• relevant data being extracted according to the needs of your trial

We can help you to establish if you have the correct legal basis to do this. This linked data will then be made available to your team to securely retrieve for analysis.

Find out more

Email: [email protected] to find out more about how our Outcomes service can support your trial. Enter 'NHS DigiTrials Outcomes Service' in the subject line of your email.  

If you are contacting us about an existing enquiry or application, include your NIC number when you get in touch.

Applying for identifiable data

We have prepared some step-by-step guidance on applying for identifiable data.