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Become a health apps assessor

We need qualified assessors to help us publish high-quality products on the NHS Apps Library.

Benefits of becoming an assessor

We want to appoint approved assessors to carry out assessments, to bring more trusted apps and digital tools to the NHS Apps Library.

Being an assessor will allow you to:

  • raise the profile of your organisation
  • develop expert knowledge of the standards digital health solutions must meet
  • provide expert advice to anyone building a product
  • advise commissioners on the assessment standards that products should meet
  • help increase the number of trusted products on the NHS Apps Library, to empower patients and the public to take better control of their healthcare

We plan to:

  • design an approved assessor badge, to show that an organisation is authorised to carry out assessments on behalf of NHS Digital
  • offer a list of approved assessors, for developers to choose an organisation to help them through our assessment process

Onboarding potential assessors

We'd like to hear from you if your organisation has the qualifications required to become an NHS Digital approved assessor.

We are currently in the process of onboarding potential assessors, as part of an initial pilot of up to 6 organisations.

Assessor legal agreement

You'll be sent our assessor legal agreement to sign, which outlines your ongoing responsibilities.

This is sometimes called a 'health apps approved assessor organisation agreement'.

Its clauses include:

  • appointment
  • obligations of the approved assessor organisation and the assessor
  • NHS Digital obligations
  • breach remediation
  • assessor agreement with developers
  • term
  • termination
  • compliance verification and review
  • parties to act in cooperation
  • transparency
  • disputes
  • suspension
  • representations and warranties
  • indemnities and limitation of liability
  • insurance
  • intellectual property rights
  • use by NHS Digital of the approved assessor organisations’ outputs and freedom of information
  • data protection
  • confidentiality
  • change control
  • novation and assignment
  • general
  • notices
  • governing law and jurisdiction

Step 1: learn about the role of an assessor

Our approved assessor guide explains:

  • the process of becoming an assessor
  • what the role entails
  • your responsibilities

What to expect

You will:

  • need to sign an assessor agreement
  • begin to assess apps and digital tools on our behalf
  • have your work monitored closely during an initial preparation phase
  • have your work audited regularly by NHS Digital

Your organisation will be responsible for making sure that all assessments are carried out using the latest version of our digital assessment questions.

This is part of how we assess health apps and digital tools.

Read our approved assessor guide before you apply.

Step 2: essential qualifications

Your organisation will need access to people with these minimum qualifications or experience.

Evidence of outcomes

A thorough understanding of assessing and evaluating claims of clinical effectiveness and benefits.

This could include evidence of case series, case-control studies, ecological studies, individual cohort studies, low-quality randomised controlled trials, randomised controlled trials and systematic reviews.

Clinical safety

You'll need:

  • a thorough understanding of DCB 0129 and DCB 0160
  • experience of hazard registers and clinical risk management techniques and practices
  • experience as a safety engineer
  • experience as a clinical safety officer

Find more information on clinical risk management training

Data protection

You'll need one of these:

Security

The Open Web Application Security Project (OWASP) does not endorse any particular certification.

A strong understanding of OWASP principles and application security as a whole is required.

Accessibility and usability

You will need a:

  • sound understanding of user-centred design (UCD), as documented in ISO 9241-210 and by the Government Digital Service (GDS)
  • sound understanding of WCAG 2.0 and 2.1
  • working knowledge of using built-in assistive technologies like screen readers, on iOS, Android, Mac OS and Windows platforms (for manual testing of apps and websites)

Interoperability

You'll need to show a sound knowledge of ISO/IEEE 11073 Personal Health Device (PHD) and GDS API technical and data standards.

Your assessor will look for evidence of these practices in the digital assessment questions submitted.

Technical stability

You'll need:

Step 3: apply to become an assessor

If you feel your organisation has the requirements to become an approved assessor of apps and digital tools, we would like to hear from you.

Complete the application form below and email it to m.health@nhs.net.

We'll email you once we've reviewed your application.

Last edited: 29 August 2019 11:06 am