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Raising staff awareness of the NHS App

The NHS wants to encourage public sector staff to simplify their lives by using the NHS App. Download resources and suggested copy to use, so your organisation can be part of the campaign.

The NHS App has been developed by the NHS to help people in England get more information about their health and care - and more control of how they use NHS services.  

Available to download on all IOS and Android devices, it allows you to book appointments at your GP surgery, manage repeat prescriptions, view your GP medical records, set organ donation preferences and much more. New functions and services will also be added in the coming months. 

We have developed a resource pack, including posters, images for social media, a presentation, web banners, and suggested copy for bulletins and newsletters, to help public sector communications teams raise staff awareness of the NHS App and be part of the campaign. 

We've included lots of different versions of images and other resources, so that you can use them as easily as possible within your own settings, but if you would like any of the resources in other formats or sizes, you can contact us at enquiries@nhsdigital.nhs.uk.

NHS app staff campaign image 1

NHS app staff campaign image 2

NHS app staff campaign image 4NHS app staff campaign image 3

Posters for office printing

We've produced four different poster designs, and provided them in A3 and A4 colour, and A4 black and white, all ready to print off on your local office printer. Each pdf download contains four individual posters, one per page. Choose your favourite or print them all. Even if space is limited, changing which of the designs you display can help keep the campaign fresh and attract new users.

PowerPoint presentation

We've provided presentation slides that can be used wherever you may have the need for this format - for example in team briefings or on electronic display screens. Feel free to delete slides or use the whole package.

Animations

Our animated film versions can be used on display screens, on your intranet, or on staff-facing social media messaging platforms. You can view them on youtube and copy the links or embed code into your local comms channels, or download them to play locally. The four different mp4 files are included in the zip file.

Web banners

NHS App web banners of the four designs are provided in a range of sizes, so you can choose the size that works best for your intranet or staff website (extranet). Download the zip file and take your pick. Why not schedule a change of the banner design you use in the coming weeks, to keep the campaign fresh and provide variety?

Screensavers

Use these jpg and png files as screensavers on your staff computers, or display screens in staff areas. We've provided them in a range of resolutions.

Social media images

We've provided png images of the designs sized for social media use, for Facebook and LinkedIn, Instagram and Twitter (which just changed its recommended image size.) The Twitter design is slightly modified to suit the proportions of the recommended size - we've provided two options so you can choose between them or use them both.

Images

Images of the four designs can be used in your own presentations, newsletters or bulletins. 

Suggested copy

Use our suggested copy, and amend it to suit your own organisation or setting. We want to make it easy for you to spread the word, in staff bulletins, newsletters, emails, staff-facing social messaging platforms, and on the intranet. We've provided variants at different lengths so you can use whatever suits you best. Cut and paste from here into your local programmes, add quotes or personalisation, and you're good to go.

Suggested intranet article copy

Have you got the NHS App? 

At home or on the move, with the new NHS App you can book appointments at your GP surgery, order repeat prescriptions, set organ donation preferences, and check symptoms. 

The app has been developed by the NHS and has been designed to help millions of people get more information about their health and care - and more control of how they use NHS services. New functions and services will also be added in the coming months. Why not download it and try it out?  

[Quote can be inserted here from CEO/director/clinical lead] 

[Quote could cover: The app is important for the NHS; it will also be helpful for our staff; we are all patients at some point, and the app will help simplify our lives] 

What does the NHS App do? 

The NHS App allows you to access a range of NHS services on your smartphone or tablet.  

You can use it wherever you are, at any time. It puts valuable information about your health and treatments at your fingertips. 

You can: 

  • book and cancel appointments at your GP surgery
  • order repeat prescriptions
  • view your GP medical record
  • register for organ donation and change your donation preferences
  • use the symptoms checker, including an A to Z of conditions and treatment advice from the NHS website
  • access 111 Online, for advice on self-care and whether urgent help is needed

Is my information safe? 

Just like a banking app, we will carefully check your identity during the simple registration process. The app has been designed, built and tested so that your personal information is always safe and secure. 

How to register through the NHS App 

Download the app from your mobile device’s app store and follow the easy step-by-step registration instructions. It will help if you know your NHS number, and have a form of ID (passport or driving license) to hand. 

200 word suggested newsletter copy

Have you got the NHS App?   

24/7, wherever you are, this free app puts you in control - allowing you to book, view and cancel appointments at your GP surgery with ease. 

You can conveniently order repeat prescriptions and quickly check symptoms - plus access to NHS 111 online means no more wondering if you need urgent attention. 

You can also set your organ donation preferences and view your GP medical record.  

It’s built and owned by the NHS, so you know your personal data is always secure. 

This is just the beginning – a variety of new functions and services will also be added in the coming months.  

Just like a banking app, the NHS will carefully check your identity when you register for the NHS App. What’s more, the app features the latest security measures which ensure you’ll find it simple, safe and secure to use. It’s helpful to have your NHS number to hand when you register, as well as your passport or driving licence. 

You can find the app in Google and Apple app stores. 

Simplify your life. Download the NHS App. 

100 word suggested newsletter copy

Have you got the NHS App?   

24/7, wherever you are, the app allows you to book, cancel and track appointments at your GP surgery with ease. 

You can conveniently order repeat prescriptions, view your GP medical record, and quickly check symptoms, plus access to NHS 111 online means no more wondering if you need urgent attention. 

It’s free and owned by the NHS so you know your personal data is always secure. You can find it in in Google and Apple app stores. 

Simplify your life. Download the NHS App. 

50 word suggested bulletin copy

Have you got the NHS App?   

Use it to book and cancel appointments at your GP surgery with ease. You can order prescriptions, set your organ donation preferences and much more. 24/7. Anywhere. 

Simplify your life. Download the NHS App. 

25 word suggested message copy

Heard about the NHS App? Book appointments at your GP surgery, order prescriptions and more. 24/7. Anywhere. Simplify your life. Download the NHS App. 

Template email for staff from your Chief Executive

We routinely talk about quality of care and ease of access for people who use our services. Today, I’d like to speak to you as a patient of the NHS, not just as a busy member of our staff. This is particularly true as we head into the winter period and the wellbeing of staff remains a top priority for me and my executive team. 

You may have seen on our intranet an article about the NHS App. I wanted to encourage you all to take a moment to look at it, as it might be something you would be interested in using yourselves. 

As NHS staff we all lead busy lives and when it comes to using NHS services ourselves it can often be tricky to find the time to do things like booking GP appointments, ordering repeat prescriptions or updating out organ donation preferences. 

The NHS App has been built by the NHS, it’s free and it’s secure.   

You can:  

  • book or cancel GP appointments  
  • view your GP medical records  
  • order repeat prescriptions  
  • find trusted information and advice on hundreds of conditions and treatments  
  • manage your organ donation preferences  

More functions and services are on the way; proxy access for patients and carers is coming soon and online consultations won’t be far behind.  

The app hasn’t yet been promoted to the public to any great degree – the focus has been on making sure all GP practices are fully connected to it first so that we can all benefit from all the app’s functions. But now that work’s been done, we as NHS staff are being encouraged to be early adopters of the app, something of which I’m personally very supportive. 

It is also wise for us to be familiar with the app as it is likely our patients and carers will be increasingly likely to mention it or ask us about it. 

In the words of many a BBC presenter, ‘other apps are available’, but if you would like to learn more about the NHS App, take a look at the article on our intranet, and click below or visit your IOS or Android App store on your phone to download the app.

Download the app on the Apple App Store.

Download the app on the Google Play Store.

Best wishes, 

 

Chief Executive 

Last edited: 9 December 2019 11:39 am