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Raising awareness of the NHS App

The NHS wants to encourage patients across England to use digital tools such as the NHS App. Download these resources and suggested copy so your organisation can be part of the campaign.

The NHS App has been developed by the NHS to help people in England get more information about their health and care - and more control of how they use NHS services.

Available to download on all iOS and Android devices, it allows you to book appointments at your GP surgery, manage repeat prescriptions, view your GP medical records, set organ donation preferences and much more. New functions and services will also be added in the coming months.

We have developed a resource pack, including posters, images for social media, a presentation, web banners, and suggested copy for bulletins and newsletters, to help communications teams raise awareness of the NHS App to the public and to your staff, so you can be part of the campaign too.

We've included lots of different versions of images and other resources, so that you can use them as easily as possible within your own settings, but if you would like any of the resources in other formats or sizes, you can contact us at enquiries@nhsdigital.nhs.uk.

NHS app campaign image of social worker

Posters for office printing

We've produced five different poster designs, and provided them in A3 and A4 colour, and A4 black and white, all ready to print off on your local office printer. Each pdf download contains five individual posters. Choose your favourite or print them all. Even if space is limited, changing which of the designs you display can help keep the campaign fresh and attract new users.

PowerPoint presentation

We've provided presentation slides that can be used wherever you may have the need for this format - for example in team briefings or on electronic display screens. Feel free to delete slides or use the whole package.

Web banners

NHS App web banners are provided in a range of sizes, so you can choose the size that works best for your website.  Download the zip file and take your pick. Why not schedule a change of the banner design you use in the coming weeks, to keep the campaign fresh and provide variety?

Screensavers

Use these jpg files as screensavers on your staff computers, or display screens. We've provided them in a range of resolutions.

Social media images

We've provided png images of the designs sized for social media use, for Facebook and Twitter (which just changed its recommended image size.) 

Use this link in your social media posts:

https://www.nhs.uk/using-the-nhs/nhs-services/the-nhs-app/

Don't use a shortened version in Facebook as this might prevent the link from working.

This page includes buttons taking users through to the Apple App Store (for iOS devices) or Google Play Store (for Android devices) to download the app, and also includes more information about the app for anyone who wants to read more first before downloading.

Example posts 

Image of an example tweet saying "Abu tells his patients they can order repeat prescriptions and access their GP medical records whenever they need them. Download the NHS App now"Example Facebook post saying "Lauren's a midwife and kidney patient. She uses the NHS App to help manage her condition. Could it help you? Download the NHS App now"

Images

Images of the four designs can be used in your own presentations, newsletters or bulletins. 

Suggested copy

Use our suggested copy, and amend it to suit your own organisation or setting. We want to make it easy for you to spread the word, in staff bulletins, newsletters, emails, social messaging platforms, on the intranet and your public website. We've provided variants at different lengths so you can use whatever suits you best. Copy and paste from here into your local programmes, add quotes or personalisation, and you're good to go.

Public website copy

Have you got the NHS App?

At home or on the move, with the new NHS App you can conveniently order repeat prescriptions, view your GP medical records, manage appointments at your GP surgery, set organ donation preferences, and check symptoms.

The app has been developed by the NHS and has been designed to help people get more information about their health and care - and more control of how they use NHS services. New functions and services will also be added in the coming months. Why not download it and try it out? 

[Quote can be inserted here from leader within whichever organisation this is]

[Quote could cover: The app is convenient, gives you more control of your health at all times, and is owned and run by the NHS.]

What does the NHS App do?

The NHS App allows you to access a range of NHS services on your smartphone or tablet. A desktop version is launching soon too.

You can use it wherever you are, at any time. It puts valuable information about your health and treatments at your fingertips.

You can:

  • order repeat prescriptions
  • view your GP medical record
  • book and cancel appointments at your GP surgery
  • register for organ donation and change your donation preferences
  • use the symptoms checker, including an A to Z of conditions and treatment advice from the NHS website
  • access 111 Online, for advice on self-care and whether urgent help is needed

Is my information safe?

Just like a banking app, your identity will be carefully checked during the simple registration process. The app has been designed, built and tested so that your personal information is always safe and secure.

How to register through the NHS App

Download the app from your mobile device’s app store and follow the easy step-by-step registration instructions. It will help if you know your NHS number (though this isn’t essential), and you will need to have a form of ID (passport or driving license) to hand.

If you want to learn more, visit the NHS App page on the NHS UK website.

Intranet 350 word copy

Have you got the NHS App?

At home or on the move, with the new NHS App you can order repeat prescriptions, view your GP medical records, manage appointments at your GP surgery, set organ donation preferences, and check symptoms.

The app has been developed by the NHS and has been designed to help you get more information about your health and care - and more control of how you use NHS services. New functions and services will also be added in the coming months. Why not download it and try it out?

[Quote can be inserted here from CEO/director/clinical lead]

[Quote could cover: The app allows you convenient, 24/7 access to a range of NHS services, gives you more control of your health – and it’s owned and run by the NHS.]

What does the NHS App do?

The NHS App allows you to access a range of NHS services on your smartphone or tablet. A desktop version is set to launch soon too.

You can use it wherever you are, at any time. It puts valuable information about your health and treatments at your fingertips.

You can:

  • order repeat prescriptions
  • view your GP medical record
  • book and cancel appointments at your GP surgery
  • register for organ donation and change your donation preferences
  • use the symptoms checker, including an A to Z of conditions and treatment advice from the NHS website
  • access 111 Online, for advice on self-care and whether urgent help is needed

Is my information safe?

Just like a banking app, the NHS will carefully check your identity during the simple registration process. The app has been designed, built and tested so that your personal information is always safe and secure.

How to register through the NHS App

Download the app from your mobile device’s app store and follow the easy step-by-step registration instructions. It will help if you know your NHS number (though this isn’t essential), and you’ll need to have a form of ID (passport or driving license) to hand.

Intranet 200 word copy

Have you got the NHS App?

24/7, wherever you are, this free app puts you in control - allowing you to conveniently order repeat prescriptions and quickly check symptoms - plus access to NHS 111 online means no more wondering if you need urgent attention.

You can book, view and cancel appointments at your GP surgery with ease.

The app allows you to set your organ donation preferences and view your GP medical record.

It’s built and owned by the NHS, so you know your personal data is always secure.

This is just the beginning – a variety of new functions and services will also be added in the coming months.

Just like a banking app, the NHS will carefully check your identity when you register for the NHS App. What’s more, the app features the latest security measures which ensure you’ll find it simple, safe and secure to use. It’s helpful to have your NHS number to hand when you register (but you don’t need it), as well as your passport or driving licence.

You can find the app in Google and Apple app stores.

Your NHS, your way. Download the NHS App.

100 word newsletter copy

Have you got the NHS App?

24/7, wherever you are, the app lets you conveniently order repeat prescriptions, view your GP medical record, and quickly check symptoms.

You can also book, cancel and track appointments at your GP surgery with ease. And access to NHS 111 online means no more wondering if you need urgent attention.

It’s free and owned by the NHS so you know your personal data is always secure. You can find it in in Google and Apple app stores.

Your NHS, your way. Download the NHS App.

50 word bulletin copy

Have you got the NHS App?  

Use it to order repeat prescriptions, manage appointments, view your GP medical records, set your organ donation preferences and more. 24/7. Anywhere.

Your NHS, your way. Download the NHS App.

25 word bulletin copy

Heard about the NHS App? Order repeat prescriptions, view your GP records, manage appointments at your surgery and more. 24/7. Your NHS, your way. Download the NHS App.

App store links

If the tool you are using (such as a website editor or email client) supports adding images with external links, use the app store images and links below to create buttons.

 

  • Apple app store link: https://itunes.apple.com/gb/app/nhs-app/id1388411277?mt=8
  • Android app store link: https://play.google.com/store/apps/details?id=com.nhs.online.nhsonline

If the tool you are using does not support adding images with external links, but does support text links, use the copy below:

Download the NHS App on the Apple app store.

Download the NHS App on the Google Play store.

If the tool you are using does not support adding external links at all, use the copy:

Download the NHS App from your mobile device’s app store.

App ambassador lanyards

We've been working with App ambassadors across England to promote the NHS App. If you're an App ambassador, or you have one in your organisation, download and print a lanyard. Ambassadors can wear them to events and show off their special status, encouraging people to ask questions about the NHS App. We've provided a range of sizes to suit you.

Last edited: 9 March 2020 12:16 pm