The NHS App has been developed by the NHS in England. It is a new way for patients to connect to your practice and other NHS services, allowing them to:
- check their symptoms using the health A-Z from the NHS website
- find out what to do when they need help urgently, using NHS 111 online
- book and manage appointments at your GP practice
- order repeat prescriptions for collection at your practice or a pharmacy they have already nominated
- securely view their GP medical record
- register to be an organ donor
- choose how the NHS uses their data
All practices using TPP and EMIS systems are now connected.
GP practices using Vision or Microtest systems will be connected on 3 February 2020.
When your practice is connected, the app will link with the clinical system you use, in the same way that GP online services, and other third-party apps, work.
In the pilot, we found that the NHS App made things easier for staff at GP practices, because:
- most patients can register and verify their identity through the app, rather than visiting the practice
- once they are registered, patients can book appointments and ask for repeat prescriptions without needing to call or visit the practice