The NHS App has been developed by the NHS in England. It is a new way for patients to connect to your practice and other NHS services, allowing them to:
- check their symptoms using the health A-Z from the NHS website
- find out what to do when they need help urgently, using NHS 111 online
- book and manage appointments at your GP practice, if you have this service enabled
- order repeat prescriptions for collection at your practice or a pharmacy they have already nominated
- set or change their pharmacy nomination (does not apply to dispensing practices or dispensing appliance contractors )
- securely view their GP medical record
- receive and send messages (if your practice uses EMIS or TPP and has enabled this feature)
- access medical services for someone in their care, for example a child ( if your practice uses the EMIS or TPP clinical systems and both patients are registered at your practice)
- register to be an organ donor
- choose how the NHS uses their data
All practices are now connected.
The NHS App links with the clinical system you use, in the same way that GP online services, and other third-party apps, work.
In the NHS App pilot, we found that the NHS App made things easier for staff at GP practices, because:
- most patients can register and verify their identity through the app, rather than visiting the practice
- once they are registered, patients can book appointments and ask for repeat prescriptions without needing to call or visit the practice