The NHS App will help you meet your targets for registering patients to GP online services as set out in the GP contract. The app doesn’t change the online services that are already available. It’s a new way of accessing them that can encourage uptake.
When we offered the NHS App to patients during the pilot, 40% of the people who used it had never used other GP online services.
Most people will be able to verify their identity through the NHS App, rather than having to visit the practice. This is more convenient for patients and saves you time in practice.
We will promote the NHS App to the public in early 2020, when surgeries are all live, helping to drive uptake and saving your practice time and money.
Because of this, the NHS App is a great way to help get more of your patients online.
More patients booking appointments online can also save you time and money. Use the time saving calculator to work out how much time you could save.
Making more specialist appointments available online, improving access, can also help towards Quality and Outcomes Framework/Enhanced Services (QOF/ES) targets.