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This enables patients to send non-urgent enquiries to their practice who can send replies using the clinical system.
The EMIS and TPP clinical systems provide a secure messaging facility. This enables patients to send non-urgent enquiries to their practice who can send replies using the clinical system. Around 900 practices currently use this feature. Patients can now send and receive secure messages in the NHS App if:
their practice uses EMIS or TPP
the practice has enabled this feature in their clinical system
Secure messaging is not currently supported in Microtest and Vision clinical systems.
Secure messaging should only be used for non-urgent messages.