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Promote online consultations in the NHS App

Online consultation is now available within the NHS App for practices who use an integrated online consultation system. Get suggested text to promote this feature to your patients.

Suggested text for promotion to patients

Use our suggested text to let your patients know about this new functionality.

SMS for practices whose patients are less familiar with the NHS App

[Practice name] invites you to try the NHS App. You can use it to request GP advice without an appointment, using [insert name of online consultation provider]. Find out more and download the NHS App here: www.nhs.uk/app

SMS for practices who have already promoted the NHS App

You can now consult online with [Practice name] through the NHS App as well as ordering your repeat prescriptions and setting your preferred pharmacy. Find out more and download the NHS App here: www.nhs.uk/app

Website text for practice websites

You can now contact our GP practice through the NHS App. Simply use the form - or online consultation - to tell us about your symptoms. A member of our practice will come back to you. We might be able to give you the help and advice you need, without you having to phone or come into the practice. This is really useful during the coronavirus (COVID-19) pandemic, as it helps keep our patients and staff safe by reducing the risk of transmission.  We provide this service using [insert name of online consultation provider] and the service is quick, convenient, safe and secure. You can get more information about accessing health services online at www.nhs.uk/health-at-home. Find out more and download the NHS App.

Secure message text to be sent in the NHS App

You can now consult online with your GP practice through the NHS App as well as ordering your repeat prescriptions and setting your preferred pharmacy. Find out more about NHS App features.


Further information

internal Online consultations

Online consultation is now available within the NHS App for practices who use eConsult, with Substrakt's Patient Pack coming soon. 

Last edited: 15 March 2021 5:51 pm