NHS App blogs

Expanding online consultations in the NHS App

Dan Collins, Senior Product Manager for the NHS App, explains why we want to open up the app to more suppliers offering online consultation services and welcomes the latest service to integrate.

How the NHS App has helped relieve pressure in my pharmacy team

Rupesh Thakkar, a chief pharmacist for a primary care network in Solihull who also supports the Implementation Team in NHS England's Transformation Directorate, describes how the repeat prescriptions feature on the NHS App helped to ease the pressure on primary care services in his area.   

What does creating a ‘digital front door’ mean?

Professor Jonathan Benger, Digital Citizen Portfolio Lead at NHS England, introduces our National Digital Channels Platform and Integration Strategy which aims to make our digital channels more open, collaborative and efficient across the health and care system.

What is ‘integration in a box’?

We want to make it as easy as possible for suppliers to integrate their services with the NHS App. Dan Collins, Senior Product Manager at NHS Digital, explains some new self-serve tools we think will help.

The NHS App and its central role in the fight against COVID-19

The NHS App, launched 3 years ago, has become a crucial tool in the fight against COVID-19, and has changed the way millions of adults in England now access healthcare services. 

NHS App messaging - a better way to talk to patients

Harry Etherington, Product Delivery Officer, explains how we’re opening up the use of NHS App messaging to more health and care services, to better satisfy the growing appetite of users to receive their communications digitally.

How the NHS App is upping its game

Susie Day, Programme Head for the NHS App, explains how new features help support patients and clinicians to meet an increasing need for remote access to services during the pandemic and how they will improve healthcare after the current crisis.

Demystifying the integration process for the NHS App

James Reith, Content Designer for the NHS App, explains how the NHS App integration team have improved their integration process to make it easier for partner services to innovate.

Launching online consultations in the NHS App during COVID-19

Tracy Higgs, Product Lead for online consultations in the NHS App, explains how her team has made asking a GP for advice through the app available for almost 20 million people.

NHS App: Conducting user research in lockdown

Conducting user research remotely is challenging but can yield unexpected benefits. Brigit O’Sullivan, User Researcher at NHS Digital, describes what she learned working as a user researcher for the NHS App during lockdown..